Project Manager Software

APRIL L. GENSLER

*** ******** ** - ******, ** ***82 - Cell 717-***-**** – *********@*******.***

Highly motivated, proactive, and results-driven professional with extensive experience in building solid and

genuine relationships with key personnel, customers, and external vendors which strongly aids in the ability to

exceed expectations and to strategically support organizational missions, visions, and goals. A creative and

flexible self-starter who is able to comfortably work under pressure to meet deadlines while managing multiple

priorities; has a professional and friendly demeanor and an innate ability to connect with individuals at all

levels of an organization.

CORE SKILLS

Natural ability to connect with individuals and to create and foster solid and genuine relationships

Shrewd research and written communication skills

Meticulous ability to effectively prioritization and manage time efficiently

Solid technical and computer skills (including Microsoft Products – Outlook, Excel, Word, PowerPoint and

Access)

Application Support and Administration

Code Release Management (Production & Testing Environments)

End user support and software training

Sharp interpersonal, negotiating, and problem-solving skills

Exceptional communication skills (written and oral)

PROFESSIONAL EXPERIENCE

DePuy (Johnson & Johnson), Warsaw, IN2/2014 to Present

Associate Application Administrator (PLM – ADAPTIV)

Performed Adaptiv Application administration (create user accounts, verify completion of user training in

Compliance Wire, ensure appropriate user access, resolve application issues…)

Participated in Adaptiv user validation pre-rollout

Coordinated and completed configuration requests and staged accordingly (test to production)

PHEAA, Harrisburg, PA 4/2013 to 12/2013

Configuration Support Analyst

Managed change requests for cross-system interaction to ensure promotion order and dependencies are

identified, coordinated, and promoted accurately

Documented internal change request systems to ensure accurate reporting throughout the change lifecycle

Communicated upcoming release notices for appropriate systems to target audiences, including internal

business units and client communication sites, within published timelines

Managed and tracked software modules and their applicable version(s) and potential dependencies using

PHEAA’s software versioning software and mainframe software configuration and library manager

Monitored and ensured accurate and applicable sign-off were complete before module promotions occurred

Reviewed internal configuration and promotion procedures for accuracy before final submission and

publication

Reviewed change request test scripts for accuracy and completion before promotion to production

Ensured all testing scripts and their results were successfully attached to the Quality Close Out reports as

change requests were moved into production

APRIL L. GENSLER

124 SandHill LN - Warsaw, IN 46582 - Cell 717-***-**** – *********@*******.***

Rite Aid Corporation, Etters, PA 3/2012 to 2/2013

Lead Business Analyst (II)

Served as the lead Business Analyst for Wellness projects and mentored and assisted other analysts as needed

Constructed hypotheses, methods, and findings to support business investigations pertaining to the Wellness

program

Lead analytical projects to conclusion and submitted written business and technical recommendations and

requirements for consideration

Monitor and report on Wellness participation, potential abuse or program misuse, and overall trends

within the program

Design and develop routine departmental reports that detail sales, card discounts, ad discounts and gross

profits

Lead and manage special projects associated with the Wellness program

UNIVERSITY OF WISCONSIN, Platteville, WI2002 to 2008 & 2011

IT Project Manager (Feb 2011 – Aug 2011)

Data Services Specialist (Assistant DBA /Systems Administrator ) (2006 – 2008)

Senior Applications Developer (2002 – 2006)

Administered Peoplesoft infrastructure, including web-servers, application-servers and database servers

Managed and performed patching of the Peoplesoft application infrastructure ( PeopleSoft version 7.6, 8.0 and 8.9 )

Managed code release into production and test environments using People Tools 8.48

Designed, developed and supported custom modules for the Student Administration system using PeopleSoft People Tools

8.48, People Code 8.4, Application Engines, and established development methods

Designed, developed and maintained custom extracts and reports using Scribe SQR/SQC, MY SQL, Brio Query and TOAD

( Tool for Oracle Application Developers )

Analyzed and resolved system issues relating to delivered and/or custom software

Performed software testing for newly developed and delivered software

Created and maintained technical documentation for newly created software

Coordinated and performed end-user training on custom developed software

Managed ORACLE upgrade from 10.2.0.5 to 11.2.0.2 & platform migration from Windows to Linux SUSE 64

COTTINGHAM & BUTLER - Dubuque, IA 1/2001 to 2/2002

Systems Administrator /Analyst

Managed and implemented system upgrades / enhancements

Analyzed new software products and system requirements

Negotiated with vendors on new product estimates and created purchase orders for system software and/or hardware

Devised and implemented system and maintenance improvements

Evaluated and prioritized programming enhancements

Analyzed system problems; designed and created or recommended solutions to SISCO's Vice President

Analyzed and maintained SQL 7 records using Query Analyzer & SQL scripts

Analyzed and maintained dBase 3 records using command line Interpreter

Replicated system data between UNIX and SQL foundations using various extracts and processes

Scheduled and performed system utilities and maintenance

Designed new and enhanced previously written Crystal 8 Reports

Prioritized and resolved day to day issues with Wisdom, Centramax and TAM Systems

Migrated / upgraded the TAM system from a Novell 4.11 platform to an NT 4.0 platform

Coordinated and conducted training courses on newly purchased software when necessary

ADVANCED DATA-COMM - Dubuque, IA 5/2000 to 1/2001

APRIL L. GENSLER

124 SandHill LN - Warsaw, IN 46582 - Cell 717-***-**** – *********@*******.***

Applications Programmer

Designed, Coded, tested, implemented and maintained inbound and verification software using FoxPro

Analyzed and resolved system errors

Designed, Implemented and maintained software for remote sites

Redesigned and enhanced previously written software to effectively meet client needs

Designed and maintained reporting applications using FoxPro reporting

MARQUIP, INC. - Phillips, WI 10/1998 – 2/2000

Help Desk / Network Technician (6/1999 – 2/2000)

Programmer (10/1998 – 5/1999)

Assisted Marquip business system users in defining requirements when requesting software related services

Performed programming tasks necessary to support internal IS projects such as conversion and utility programs

Provided technical assistance to end users

Installed and configured software

Created and maintained Novell NDS accounts

Implemented and maintained file system security on Novell 4.11 network

EDUCATION & TRAINING

Kaplan University (online)

M.S. Information Technology – Final GPA 4.0

M.S. Leadership & Administration – Higher Education ( Completed 25 Credits) GPA 4.0

Upper Iowa University, Fayette, IA

B.S. Technology and Information Management ( TIM ) – Final GPA 3.3

Northcentral Technical College, Wausau, WI

A.A.S. – Computer Information Systems / Programmer Analyst – Final GPA 3.4

PROFESSIONAL COURSES:

New Horizons

Beginning & Intermediate Crystal Reports 8

Novell Networking Technologies

Novell NetWare 5 Administration

Greenbrier & Russel, Inc.

Introduction to Oracle 9i: SQL

Oracle 9i: DBA Fundamentals

PeopleSoft University / ORACLE

PeopleCode 8.4

PeopleTools I 8.12

PeopleTools II 8.18

Data Management Tools and Upgrade 8.4

Application Engine 8.44

Student Financials Fundamentals 8.9

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