Manager Human Resources

M. LaFontaine Salt Lake City, Utah 281-***-****

*******************@*****.***

A bi-lingual results-oriented professional with highly developed problem

solving, decision-making skills, excellent follow-through, relationship

building, and strategic planning. Demonstrate time management

sensibilities when scheduling, allocating and prioritizing commitments by

performing equally effective as an individual or part of a cross-functional

team. Ability to communicate and interact effectively with people from

multi-functional varied skill levels & backgrounds.

Recognized for: Diverse experience in Petrochemical Plants in Comprehensive

English/Spanish Human Resources Activities & Executive Support in:

Environmental, Safety & Security, Immigration, Training & Development,

Plant Unit Inspections, Document Management, Industrial Hygiene, Project

Budget Tracking, focus/delivery in a highly confidential, efficient, and

expedient manner

UTAH TENURE

Mrs. Fields Famous Brands, LLC, Bilingual Human Resources Assistant

2012-2013

. High level fast-paced recruiting, staffing & screening 450 candidates

for various departments.

. Back-to-Back New hire orientations (Spanish am& English pm to

accommodate language needs)

. Explained/obtained GMP certification for all Production employees

(English/Spanish).

. Verify US work eligibility status through E-Verify, pending notice

from Homeland Security and process accordingly (remove from job site,

allowed to work, or allow employee 10-day dispute)

based on E-verify Results. Objective was always to prove integrity of

documents prior to orientation, so as to provide candidate a stress-free

process.

. Accurate input of new hire data into HRIS, updating it as needed

. Entered all personal data into Payroll Solutions System on each

individual for official payroll record, assure integrity of data

input/timeliness badge activation before orientation.

. Create and maintain hard copy personnel record and file all relevant

employee information

. Assist with day-to-day operations of HR Department

. Demonstrate excellent people skills to interact with applicants and

employees on delicate matters.

TEXAS TENURE

1997 - 2012 successfully fulfilled the following

assignments with one contractor-Kelley Services, Inc.

. Morning-aviation-Worked the morning aviation shuttle, lockdown

lobby for screening during security decontamination, assure no

further entrance.

. Tracked incoming/outgoing flight via Flight Ware, greet flight

passengers, and answer all their questions concerning flights,

taxis, rental cars, luggage, bus rides to headquarters.

. Notified Security of aircraft landing for safe reception.

Conoco Phillips, . Remainder of Day-support management team

Inc. Executive . Interfaced daily with VIP Personnel.

support to . Set up meeting requests via Outlook, handle conference room

Management scheduling, set up international conference call meetings.

Aviation team . Domestic and international travel arrangements for management

2012 team

. Handle all incoming calls for manager

. Process/reconciled expense accounts via SAP for Manager

(converted international currency)

e-scanned to headquarters for payment.

. Set up employee candidate files for panel interviews with

management team, set up travel

arrangements for candidates' interview.

. Organized and filed legal contracts, filing of processed

invoices, faxing, and global e scanning.

. Attended weekly safety meetings, took minutes, prepared, uploaded

to intranet, and distribute.

Houston Oil and . Relocated and re-filed all hard copy leases into a recognized

Gas Document system.

Control . Reorganized company files into specific groupings to facilitate

Assistant 2012 retrieval.

. Compiled/organized all 1099's for Tax Season on oil leases.

. Translated his work into Spanish for Spanish literary enthusiasts.

Bowie Ibarra,

published . Also engaged in Spanish Tutoring

author2010/2011

. Reviewed electronic client files to determine the level of need,

Ameriprise and then transferred the call to appropriate financial counselor

Financial . Determined/separate which clients were active/inactive by

Front Office reviewing the hard/electronic files

Coverage . Archived inactive hard/electronic copy.

2009

Golfsmith, Inc.

Executive . Provided executive support to Director- Calendar, travel, and

Support to phone coverage.

President

2009

Agrifos . Provided executive support to Director.

Agriculture, LLC . Reviewed bids for projects, detect variables and cost

Executive effectiveness, made suggestions on awarding to most cost- effective

Support to bidder.

Director of . Document management of old files (hard copy).

Projects . Extracted data for litigation claims and make files ready for

2007/2008 them.

. Edited safety manuals for new information, delete outdated

information.

. Interfaced daily with VIP Personnel.

. Updated monthly Management Compliance Database for HES

Professionals for compliance on deadlines regarding permits,

licenses, responses to environmental responsibilities, etc. with

Texas Commission for Environmental Quality.

Marathon . Prepared time sensitive materials to federal agencies in

Petroleum, LLC. compliance with the TCEQ's regulations.

Executive . Edited Environmental/Safety Home Page published on intranet.

Support to . Updated/published monthly graphs/charts for Safety, OSHA

Manager of recordable, and OSHA scoreboard on home page.

Environmental . Updated files for medically certified personnel for confined

2005 -2006 space entry, maintained their training records-notify individual

employee of deficiencies (i.e., expired certifications, insufficient

training, etc. for compliance).

. Updated daily incident reporting from Security on a daily basis

of all activity 24-hour plant-wide

. Prepared Monthly reports for Environmental Manager's from

department heads input.

. Processed ~ 2,000 files electronically, manually, e-scanning,

maintained central file room.

. Translated public postings for permits (Spanish).

Equistar . Responsible for maintaining massive database (Terms Systems) of

Petrochemical, all employees/training, expired certifications, insufficient/dated

LLC training, etc.

Executive . Schedule classes and notified employees of same

Support to . Determined training needs, certifications, etc. for compliance

Training & . Created, edited, reviewed, and altered policy/procedure safety

Development - manuals for training dpt.

2005

. Interfaced daily with VIP Personnel.

Exxon Mobile . Role-played in mock interviews for managers to learn, practice

Interviewer and implement innovative interviewing techniques.

2005 . Provided constructive, corrective feedback.

Basic . Prepared H2B Visa non-immigrants for seasonal work in scaffold

Industries, Inc. building

. Worked closely with Regional Personnel Manager, Attorney, and

Bilingual Human Mexican candidates in preparing

Resources their files as to credentials, integrity from inception to

Coordinator for completion of all documentation required for

Hispanic acquiring working status in US requiring vital/concise communication

Candidates with Mexico Candidates

2005 . Populated required federal forms electronically to prepare

candidates for immigration appointments and legal

transportation/ingress to US.

El Paso Energy . Interfaced daily with VIP Personnel.

HR Assistant to . Set up personnel files, request criminal records and background

VP of checks on new hires.

Human Resources . Reviewed existing personnel files to determine integrity of

2005 documentation for auditors.

. Scheduled all Hr appointments, domestic and international.

. Created, maintained, processed all personnel files/activities in

highly confidential manner.

2516674562516684

80 Security-Dispensed badges to 3000+ contractors from all US for plant

BP Amoco, shutdown.

Security Translator for non-English-speaking candidates.

Executive

Support to

Security Manager

2004

2003

BP Amoco Created and completed vessel inspection reports on each vessel in

Inspection plant - drums, furnaces,

Executive etc. to determine deficiencies, provided this to inspector to bring

Support to to compliance.

Inspection

Manager

2003

Maintained massive database of all employees/training, expired

Equistar certifications, insufficient/dated training.

Petrochemical Set up necessary classes needed with outside instructor/notify

Training & employees.

Development Created, edited, reviewed, and altered policy/procedure safety

Executive manuals for training department.

Support

to Training

Manager

2001/2002

Galveston

Independent

School District Taught grammar classes in Spanish to non-English-speaking students.

Bilingual

Substitute

Teacher 2000

. Interfaced daily with VIP Personnel.

. Processed all incoming communications/questions/problems for HR

Department ~65 employees.

Edgewater . Created/maintained/processed all personnel files/activities in

Retirement highly confidential manner.

Communities . Recruited, interviewed, hired, orientation, training, corrective

Human Resource action, termination.

Manager . Communicated HR policies including benefit programs as well as

1999 ongoing changes.

. Consulted with department heads as to their personnel

practices/activities-to assure all were processed in compliance with

legal requirements & policy/procedure.

. Conducted/presided over closed door grievance meetings to assure

communications/actions were in compliance with legal requirements &

policy/procedure; and ultimately pursued resolutions.

. Processed payroll for all heads of departments - Then reviewed

their payroll input for their department, identify and correct

deficiencies, distributed payroll.

Additional: Permanent tenure - 10 years Human Resources Coordinator with

Texas Gas Co. Austin, Texas

. Skills Microsoft Suite: Microsoft Excel, Microsoft Word, Windows 7,

Windows Vista, Windows XP, Visio, I-RAS Training

Scheduler, Lotus Notes, Kronos Payroll, Mozilla Firebox & Thunderbird,

Internet Explorer, Outlook

. Keyboarding- 73 wpm, fluently Bi-lingual and conversant in Spanish

. Education - General Management Degree, Management Development

Certificate, Fundamentals of Computers Certificate

Education

General Management Degree

Certificate Management Development

Certificate Fundamentals of Computers

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