Amanda Hanson
1-903-***-**** (H)
***************@*****.***
Summary
*Correctional officer focused on maintaining peace, security, and
safety within correctional centers.
* Extensively trained in crisis prevention and intervention.
*Seasoned counselor and advocate specializing in situational
assessments, conflict resolution, and effctive communication.
*Talented individual dedicated to providing effective and
empathetic care.
*Seeks to provide effective and supportive care while
simutaneously continuing both personal and professional
development. Ethical child protective serives professional
proactive in advocating for children and their families.
*Continually facilitates open communications and provides
excellent therapy referrals.
Pharmacy order entry technician with excellent data entry skills
and telephone etiquette.
*Detail oriented focused on accuracy and effiecieny.
Highlights
*Inmate rights *Efficient
and accurate
*Restraint techniques *Strong
decision making ability
*Ethical standards of conduct
*Visitation guidelines understanding
*First aid and CPR certified
*Crisis prevention intervention
*File and record maintainence
*Behavioral disorders familiarity
*Occupational hazards and safety precations
*Emergency response training
*Trained in defensive tactics
*Community outreach expert
*Excellent problem solver
*Detail oriented
*Suicide prevention specialst
*strategic planner
*Violence prevention *Natural
leader
*Trama informed therapy
*Women's issues
*Attentive listener
*HIPPA trained
*Sensitive *Abbreviations
comprehension
*Empathetic *Counting and
pouring expertise
Accomplishments
Averted a potiential riot situation by effectively handling a
confrontational situation with other correctional members.
Completed extensive crisis prevention and intervention training
programs. A member of the special operations team with advanced
knowledge of self defense techniques, and negotiations.
Developed support community for adolescents abused emotionally,
physically, and sexually abused. Delivered services that resulted
in assigned clients remaining eligible for housing during tenure.
Managed cash and credit cardc sales daily.
Experience
4/2010-2/2014
State of Kansas, Larned, Kansas, Correctional Officer II
*Assisted in restraining violent and unruly inmates. Monitored
inmate behavior to prevent crime, escape attempts, and oher daily
activity. Implemented defensive tactics and physical restraints to
maintain the safety and security of personnel and the general
public. Wrote daily reports that included recommendations for
futher treatment strategies and diagnostic efforts. received
property from incoming inmates, provided receipts and inspected
items for contraband. Signed in all visitors and completed
appropriate visitation forms. Transported inmates to and from
medical and dental appointments, and court hearings. Maintained
logs of equpiments and chemicals. Conducted internal security
checks and distributed meals. Continually monitered cells and
dormatories for inappropriate activity. Conducted pre trip and
post trip inspections of transport vehicles and equpiment.
Maintained communications with all other areas of the facility,
and at all times maintained daily logs of shift activities.
Enforced inmate behavioral management systems and wrote incident
and discpline reports for infractions. employed de-escalation
techniques, verbal commands, and used physical and mechcanical
restraints to address unruly inmates. Maintained correct physical
head count at all times. Attended regular trainings and maintained
appropriate certifications.
5/2008-7/2009
Women's center of SECT, New London, Ct, Domestic violence abuse
counselor and advocart
*Conducted several protective placements, case management, parent
education, and family reunification activities. Interviewed
clients indivually and with families to determine what services
would best address their needs. Advised clients on community
resources, made referrals, and devised realistic treatment plans.
Assessed clients and delivered comprehensive case management
services. Communicated with public social and welfare agencies to
obtain and provide information. Presented case history material
for review and discussion with other staff members. Evaluated and
addressed individual client needs and concerns. Maintained a
caseload of several clients, working under strict deadlines and
held individual and family sessions each week. Wrote petitions,
case plans, and other legal documents. Practiced cognitive
behavioral, motivational, and structural family therapy. Consulted
with other professionals regarding the treatment of specific
clients. Completed intake assessments with clients and drafted
community re-entry plans following treatment. Educated clients and
their families regarding other community resources.
10/2006-10/2007
CVS, Groton, Ct., Pharmacy technician
*Entered new patient profiles and prescriptions into medication
input software sustems. Communitcated directly with docor offices
via telephone, fax and e-mail. Provided friendly customer sevice
at prescription drop off and pick up counters. Worked closely with
pharmicists and used medication input software to safely and
accurately dispense medication. Effeciently answered multi-line
phone and processed high volume of order requests from nurses,
doctors and pharmacists in a friendly and efficent manner.
Accurately recorded compounded products and prepared appropriate
labels. Maintained proper compliance logs, including refrigerated
temps. Maintained drug inventory levels by ordering necessary
medicines and supplies and verifying deliveries against purchase
orders. Verified patient data and billing information. Verified
accuracy and completeness of information on prescriptions and
refill requests. Maintained proper storage and security conditions
for all drugs. Correctly priced and filled prescriptions after
they were filled. Regularly completed paperwork and entered
prescription and insurance billing information into patient files.
Strictly maintained customer and patient confidentiality.
Retrieved, counted, and measured drugs, and capped and uncapped
vials and bottles. Promptly referred all doctors calls and
customer medication questions to the pharmicist on duty. Labeled
all products appropriatly, including cautionary and auxiliary
lables. Communicated with all customers and staff in a pleasant
and professional manner. Precisly processed 3rd party
prescriptions and managed adjudicaiton review. Processed several
prescriptions on high volume days with 100% accuracy. Regularly
ordered medical and pharmacy office supplies. Provided critical
information and advice to customers regarding possible drug
interactions, side effects, dosage, and proper medication storage.
Maintained updated records such as pharmacy files, patient
profiles, charge system files, inventories. Advised customers in
the selection of medical
brands, medical equpiment, or healthcare supplies. Interpreted and
evaluated the validity and safety of medical orders and
prescriptions. Consistantly upheld proper pharmacy and general
safety procedures and standards. Maintained proper inventory
levels, rotated stock and immediatly complied with prescription
drug recalls. Appropriatly resolved customer issues, complaints,
and questions. Proficiently processed and dispensed written, oral,
and electronic prescriptions.