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Customer Service Manager

Location:
Cleveland, OH
Salary:
Negotiable
Posted:
March 07, 2014

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Resume:

JoAdonis Redding

**** ****** ***

Cleveland, Ohio 44108

216-***-****

*************@*****.***

OBJECTIVE: Seeking a responsible and challenging position in a growth oriented Institute where my experience and skills will contribute to overall success of the organization and provide opportunities for my career to grow.

SKILLS INCLUDE: Well-rounded background in customer service, excellent communication skills, always committed to high professional standards.

WORK HISTORY

M2W Events, Inc.

2013 – Present Position:

Brand Ambassador/Team Leader

Duties: Promoted Metro PCS through Gorilla Marketing, Flash Marketing. Customer Service Representative. I participated through setting up promotions to promote the business with parties, radio station and Television.

Inner City Contractors Inc.

2012-2013 Position: Painter/General Laborer

Duties: All general contracting duties and responsibilities including painting and carpentry.

J.M.J. Parking Company; Cleveland, Ohio

2008-2012 Position: Manager

Duties: Manager over two parking lots. Managed parking attendant crew as well as collected money from daily and monthly customers. I worked closely with owner of company for future marketing ideas. Opened and closed the parking lot five days a week and handled all customer complaints and concerns.

Walgreen’s Drug Store; Cleveland, Ohio

2007-2008 Position: Store Clerk/Customer Service

Duties: Answering customer calls, balanced the money/register and handled all customer transactions, Including all returns and exchanges.

Career Source Management Inc.; Euclid, Ohio

2005-2008 Position: Home Health Aide

Duties: Care Giver for clients with limited mobility. Cooked, cleaned and provided daily medications. Arranged transportation for all appointments and assisted with dressing, feeding, and personal hygiene for clients.

The Q Arena; Cleveland, Ohio

2001-2003 Position: House Keeping

Duties: Performed all cleaning duties such as sweeping, mopping, polishing floors, window washing and all things that involved sanitation, including routine restroom sanitation.

Food Team Inc.; Cleveland, Ohio

2001-2003 Position: Customer Service, Food Preparation Assistant, Banquet Server.

Duties: Cooking, food preparation and sanitation working directly with head cook.

Education:

Life Skills of Cleveland: High School Diploma received

Career Source: Received certificates for HHA, First Aid and CPR

References:

Lesley Green 216-***-****

Ruby Watkins 440-***-****

Lynae Ivy 216-***-****

(More references available upon request)



Contact this candidate