Customer Service Manager

Objective

To provide quality work in a quality work environment and exceed the

expectations of my duties and responsibilities in a successful manner.

Experience

**/****- **/****

Chef's Warehouse

Forklift Operator

Worked in large refrigerated warehouse

Loaded skids with items as per invoice

Certified: Electric Motor Narrow Aisle, Electric Motor Hand/Rider,

Internal Combustion Engine Cushion/Pneumatic Tires

09/2009- 01/2011

Par Excellence Food Emporium - Assistant Food Service Mgr.

Create menu, recipes, and specials for state facility cafeteria

Conduct daily inventory checks

Assisted Food Service Mgr. with ordering products and supplies from

vendors

Assisted with scheduling and staffing facility and meeting targeted

labor and food cost

Maintained sanitation standards for food prep areas

Monitored customer service and customer satisfaction among all

facility cafeteria staff

07/1999 - 10/2009

Martin's West Caterers - Banquet Chef

Prepared high quality menu items for large caterer

Large volume meal preparation for parties of 1,000+ people

Record temperatures, date of purchase and date of refrigeration and

par levels

Maintained and monitored inventory control

Supervised Foodservice Staff in preparation according to event/party

05/2007 - 10/2009

United Cerebral Palsy (UCP) - Counselor

Direct care for wheel chair bound individuals

Responsible for cleanliness of ICF, maintaining proper grooming and

hygiene practices for clients

Responsible for administering medication to clients as scheduled

Responsible for monitoring and documenting behaviors of clients on a

daily basis via logs and counselor report sheets

Work History up to 2007

AdvoServ - Direct Care Aide

Laguardia Airport Food Service Manager

U.S. Navy

Education

. High School Diploma

. Baltimore International Culinary College - Associates Culinary Hotel

Restaurant Management

References Available Upon Request

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