Customer Service Representative
Resume:
Shaquiana Revels
New York, NY 10030
acbzii@r.postjobfree.com
SUMMARY OF QUALIFICATIONS: Professional Customer Service Representative with 10 successful years
providing quality customer support under various retail companies. Motivated, and a self starter. Work
cooperatively with a wide range of personalities. Collaborate easily with co worker and work well independently.
WORK EXPERIENCE:
New York, NY
TCI College of Technology 01/2012 08/2013
Office Administrator
Oversaw 10 work study employees
•
Transferred telephone calls to appropriate personnel or record appropriate message
•
Assisted in time stamping and separating incoming mail as assigned
•
Answered and screen telephone calls in the absence of supervisor or secretarial personnel
•
TCI College of Technology New York, NY
Human Service Tutor 01/2012 01/2013
Taught academic subjects to pupils requiring private instruction.
•
Adapted curriculum to meet individual needs.
•
Trained and managed various students and achieved significant improvements in their productivity.
•
Successfully facilitated workshops for English tutors
•
Community Health Center Bronx, NY
Direct Care Worker 04/2008 12/2012
Assisting clients achieve the activities of daily living, such as maintaining good hygiene and dressing
•
themselves.
Wrote up lifestyle plans and routines for adults with disability
•
1
Shaquiana Revels
300 West 142 St. Apt.#13
New York, NY 10030
acbzii@r.postjobfree.com
Identified and analyzed training needs of the adults with disability.
•
EDUCATION:
TCI College of Technology, New York, NY
A.A.S Human Services
GPA 3.66 Presidential Scholar three semesters, Deans List four semesters
Cum Laude
References upon Request
2
Contact this candidate