Sales Customer Service

Des Paden

Libertyville, Illinois ***** 847-***-**** ( ********@*********.***

Developer / Belief / Includer / Activator / Motivator

Results driven Business Development and Sales Executive professional with

extensive direct manufacturer sales experience, exceptional ability to

formulate, manage and execute corporate strategic plans. A passion for

building relationships while providing products and services satisfying

clients' needs with unique and value driven solutions. Key Account

responsibility for management of entire sales cycle including:

presentation, negotiation, contract implementation and standardization.

Sales Management\Performance: Develop C-level relationships through

strategic prospecting and selling skills. Independently develop proposals,

system for closing sales including commercial negotiation and contract

discussions that lead to win-win. Patience in developing relationships

that require 6-24 months. Proven ability to manage and grow revenue and

profit.

Project Management: Manage and support multiple and complex projects

including product design and development, multi-location implementation and

clear performance expectations for the team. Ability to act as an

authority on methodology and best practices, supervise the activities of

strategic direction. Listen to the voice of the customer. Manage strategic

sales initiatives within the company Operation Plan.

EXPERIENCE

MAGID GLOVE AND SAFETY, Chicago, Illinois 2011-Present

Manufacturer, importer and nationally advertised brand distributor of

personal protective equipment.

Director, New Business Development

Create and execute key strategic initiatives in developing the company's

corporate new business growth throughout North America.

. Establish broad range C-level business relationships resulting in

successfully structuring, negotiating and closing multi-million dollar

long-term partnerships including: Apollo Group, Momentive Chemicals,

Delta Faucet, Milgard Windows, Rexnord and Accuride Corporation.

. Manage national sales and market strategy and organization staff with

reputation for driving team beyond their comfort zone to reach peak

performance for each customer and provide superior customer service

solutions.

. Create and facilitate a unique Contract Implementation Program for

each customer: sales techniques, short and long-term goals, product &

manufacturing data, customer service and contact terms to strengthen

client trust.

. Perform market analysis, prospect, target business opportunities and

travel nationally to present the company value and service proposition

with the goal of expanding the distribution channels.

. Customer focused with spirit, drive and energy in all aspects of

client relationship and satisfaction.

CHICAGO BOARD OF TRADE, Chicago, Illinois

2009-2011

Leading agricultural and financial futures and options exchange trading

corn, soybean, wheat and treasury notes via electronic trading and open

outcry.

Full Member \ Risk Manager

. Manage financial risks associated with the cost of doing business.

Des Paden Page 2

LAKE COUNTY PRESS, INC., Waukegan, Illinois 1998-2009

$52 million print solutions company serving the graphic communications

needs of premier companies throughout the Chicago area.

Account Executive

A key member of an elite sales organization responsible for targeting and

developing new accounts

. Developed and implemented innovative sales strategies including

value/price propositions to achieve optimum end-to-end solutions.

- Directly responsible for generating $2 million in sales; achieved

consistent annual growth results.

- Exceeded company targets: single sale record, top tier in growth,

value added and profit %.

- Negotiated all aspects of projects with key accounts:

specifications, pricing and terms, production schedule, final

delivery, and resolution of customer issues.

. Project management, working directly with internal departments and

multiple suppliers in building a strong attitude of teamwork in

completing multifaceted marketing programs. Initiated the

implementation of providing custom packaging solutions.

MURAWSKI ENGINEERING, Rockford, Illinois 1997-1998

Family owned, value added engineering firm that provided new, used and

reconditioned processing equipment and asset management services to the

chemical,food, mining and related industries totaling $5M in yearly sales.

Management/Facilitator/Negotiator

Assumed total responsibility for developing and implementing

turnaround/stabilizing initiatives; positioned the Company for profitable

sale.

. Conducted comprehensive analysis review and prepared an effective

turnaround strategy for eventual sale of the enterprise.

. Assumed the leadership role in transforming employee attitudes to

promote a positive "winners" perspective.

. Managed front office, implemented financial controls including

negotiation of all payables and receivables to establish positive

cash.

. Identified strategic buyer and played pivotal role in negotiating sale

of business for a profit exceeding owner's expectation.

CHICAGO BOARD OF TRADE, Chicago, Illinois 1993-1997

Risk Manager, Soybean and U.S. Treasury Options/Futures

Manage both long and short dated derivative positions including risks

associated with cost of carry, gamma, vega, theta and positions with

different types of delivery (physical or cash).

EDUCATION

Bachelor of Business Administration, Finance Specialization

University Of Wisconsin, Whitewater, WI

ASSOCIATIONS AND ACTIVITIES

Northwestern Institute on Negotiation

Dale Carnegie High Impact Presentations

Union league Club of Chicago

United States Handball Association, Member

Religious Education Teacher & Youth Sports Coach

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