Manager Management

Allen L. Smith

*** **** ****** **., **. Airy, MD 21771 240-***-**** **********@*****.***

• CDL Class A with Tanker Endorsement

Certifications • B/A Products, Rigging Awareness Class 1/2011

& Training • Maryland State Highway Administration, Hybrid Awareness Class 8/2009

• Smith System Driver Safety Certification 4/2012

Truck and Equipment Mechanic/ Shop Foreman

Experience 11/2013-12/2013 Native Construction Group, LLC, Fulton, MD

• Performed construction and site clearing tasks while adapting to use of

new/unfamiliar equipment and machines.

• Excellent time management skills while prioritizing tasks.

• Oversee and repair trucks and equipment from acquisition to road

worthiness/ DOT compliance.

• Completed inspection, diagnosis and repair of electrical, hydraulic,

suspension, brake and air systems on light/heavy trucks and

equipment.

• Performed welding and fabrication repairs including minor paint and

body repair.

• Estimate time and material costs on vehicle repairs and requisition new

parts.

Grease Trap Tanker Operator

04/2012-11/2013 Valley Proteins, Inc., Winchester, VA

• Operate CDL Class A&B tankers adhering to all safety, OSHA and

DOT regulations.

• Daily route pick-ups with customer interaction.

• Coordinate schedule and routes based on location and consideration of

customer time requirements.

• Responsible for loading and unloading of products while following all

state, local and environmental regulations.

• Use of CADEC On-board Computer System for route entry, customer

pick-up verification and data entry.

Driver/Location Manager

01/2005-03/2012 Ultimate Towing & Recovery, Inc., Laurel, MD

• Contract implementation, ascertaining resource and budgetary

requirements, contributing to critical policies and decisions necessary to

maintain position with high profile Government clients.

• Evaluating and motivating the work force. Conducting periodic reviews

of team members – aligning/planning individual activities with

quarterly and year-end business objectives, conflict resolution and

group dynamics.

• Resolving customer disputes, maintaining excellent client relationships.

• Developing long term relationships with key clients, attending client

meetings with individual members of the management team, providing

feedback and closing critical sales deals.

• Actively networking with present and prospective clients.

• Maximizing work opportunities across existing client portfolio,

developing strategic partnerships and formulating account plans.

• Training driver staff, enforcing organizational rules and regulations

within company.

• Enforcing compliance with city, county and state rules and regulations.

• Reconcile and submit employee time to payroll, disperses paychecks &

employee memos, organize financial figures for transfer between

divisions.

• Fleet management experience to include repairing gas and diesel

engines, electrical work, hydraulic lift cylinders, lines and fittings,

welding and diagnostic equipment. Excellent problem solving skills,

engine performance, power and air tools and testing equipment.

Driver/Equipment Operator/Dispatcher

01/2000-12/2004 Ultimate Towing & Recovery, Inc. Laurel, MD

• Operate rollback tow truck providing courteous service to all customers.

• Experienced in operating light medium and heavy duty equipment to include

forklifts, backhoes, skid-steer/front end loaders, dump trucks, trucks with

snow plows and chemical spreaders.

• Administrative help, when necessary, to include answering phones,

dispatching via 2-way radio, A/P reconciliation, job order processing, faxing

and receiving documents and troubleshooting office equipment. Excellent

computer skills with experience in MS Office Suite and QuickBooks.

• Maintain compliance with city, county and state rules and regulations.

References Clint Dustin, Native Construction Group, LLC., 443-***-****

Bill Campbell, Mechanic/Previous Co-worker, 240-***-****

Lou Weeks, Business Owner, 410-***-****

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