Sales Customer Service

Location:

Posted:

December 30, 2013

Jonathan Tsur

Summary: Strong interpersonal skills; excellent team player and proven

ability to work with individuals at all levels of an organization. Solid

presentation, oral and written communication skills. Motivated by the

challenge of getting things done proficiently.

Experience:

August 2009 - Present

NJN LLC -Assistant Retail Manager

Responsibilities:

. Purchase inventory by researching emerging products; anticipating

buyer interest; negotiating volume price breaks; placing and

expediting orders; verifying receipt.

. Promote sales by demonstrating merchandise and products to customers.

. Help customers by providing information; answering questions;

obtaining merchandise requested; completing payment transactions;

preparing merchandise for delivery.

. Prepare sales and customer relations reports by analyzing and

categorizing sales information; identifying and investigating customer

complaints and service suggestions.

. Prepare reports by collecting, and summarizing information.

. Maintain quality service by establishing and enforcing organization

standards.

. Contribute to team effort by accomplishing related results as needed.

. Prospecting for new business via social media

July 2006 - August 2009

Goodman's Hardware - Sales Associate

Responsibilities:

. Assist customers; stock shelves; perform inventory control;

. Use the computers, place orders and keep records;

. Most important is superb customer service skills

. Team player with other sales associates

. Assist the store to hit target sales and quota

Education:

NJ SORA - Security Certificate in NJ 8/2013

Bergen Community College - Major Business

New Milford High School

Languages: Georgian

References: Available upon request