Project Manager Information Technology

N ICOL A S M . L E O N

Mobile: 787-***-****

E-mail: *******.****@*****.***

LinkedIn Profile: http://www.linkedin.com/pub/nicolas-m-leon/26/630/8ba

PROFESSIONAL SUMMARY

Highly motivated and results-oriented IT Professional with over 15 years of solid experience in management, outstanding analysis and integration

capabilities with a verifiable track record of managing IT projects and exceeding expectations. Easily adaptable to change with a focus on continuous

improvement, initiatives and development within organizations. Advanced decision making and problem solving skills maintaining strong attention to

detail in high-pressure situations. Accustomed to driving system design and architecture improvements to meet changing business needs and determining

technical and operational viability. Able to manage multiple areas of technology and multiple departments, ensuring timely and accurate delivery of

technology products and services. Possess a balanced mix of both business acumen and technical expertise. Excellent communication skills, both written

and verbal with leadership and collaboration proficiency. A dependable, dedicated and motivated specialist seeking a position in information technology

for a well established organization where I can use my technical skills in order to truly help the company to achieve its goals and targeted profits.

TECHNICAL SKILLS

Operating Systems: Microsoft Windows (Server: NT 4.0, 2000, 2003 & 2008 / Workstation: Win XP, Vista, Win7 & Win8)

Software: Citrix XenApp, XenDesktop, XenServer, Provisioning Services & AppDNA, Veritas Backup Exec, VMware/vSphere, AVG Anti-virus, Symantec

Endpoint Protection

Networking: DNS, DHCP, TCP/IP, VPN, DSL, T1, Wireless LANs

Tools: Microsoft Office, Microsoft Project, Microsoft Visio

WORK EXPERIENCE

Citrix Systems, San Juan, PR 2012 – Present

Senior Consultant

Manage and lead all aspects of internal and customer-facing projects of medium to large-size and complexity, as well as the development of project

deliverables. Scope internal and customer facing projects and identify and position follow -on work with customers and stakeholders. Utilize sound

methodology, server-based computing concepts, documentation standards and organization, time management, software installation, and networking

skills on internal Consulting Solutions assignments and external client engagements.

Responsible for Planning, Design, Implementation and Roll-out of Citrix environments for clients, and producing extensive documentation for

user knowledge transfer and training purposes.

Collect user/enterprise requirements to design enterprise virtualization solutions.

Conduct infrastructure assessments of Citrix environment and provide optimization recommendations.

Develop solutions and deliverables that meet customer needs and expectations.

Performed as Project Manager for small to mid-size projects.

Work actively on mentoring and team development with junior team members.

Knowlity Corp. (acquired by Citrix Systems), San Juan, PR 2011 – 2012

Staff Consultant

Provides external management of a broad range of information technology initiatives, projects and programs including the creation and implementation of

technology and business solutions. Provides the best options, solutions and technical expertise in areas of information systems design, information

business strategies and systems compliance. Seeks ways to apply technology to business processes, researches and provides information on technical

trends, consults with program/project management to develop appropriate technical solutions and advise on options, risks, costs vs. benefits, impact on

other business processes and system priorities.

Provides IT auditing services on information technology process & procedures, physical/logical controls, software licensing, asset & risk

management and disaster recovery operations.

Perform several tasks that are designed to highlight the strengths and weakness of hardware and software platforms and the impact of the

information technology side of business.

Execute maintenance on servers, workstations and networking equipment.

Installation, configuration and upgrades of software & applications.

Provide on-site as well as remote user support at various levels.

CSA Group, San Juan, PR 2000 – 2011

IT Technical Leader

Responsible for daily operations within IT Department overseeing a staff of 4 in supporting 500+ employees across 10 locations in Puerto Rico, North

America & Latin America for top rated locally owned A&E firm. Implemented multiple IT projects providing the technology know ledge and vision to

support the company’s business objectives, and evaluated and recommended all software for business processes.

Planned strategies on how to improve quality of service being cost conscious and effective.

Administered overall financial accountability for the IT department including developing and managing annual IT budget and ensured operations

met approved budget levels.

Generated all IT related purchases for organization, evaluated vendors and solutions, and negotiated contracts with manufactu rers for all

software, hardware and consulting services.

Implemented e-waste initiatives within company.

Worked closely with upper management to prioritize business goals and information needs.

Participated in Due Diligence audits for companies integrated into network through mergers and acquisitions.

Formulated project plans that outline expected tasks and activities.

Oversaw hiring, staffing, training, disciplining and performance appraisals.

Managed internal/external application upgrades.

Executed corporate backup systems.

Deployed Asset Management initiative for all IT related hardware throughout the company.

Audited Software inventory.

Developed IT based orientation for new hires.

Initiated IT Helpdesk program to respond to user requests.

Operated video surveillance and access card control security systems.

Configured and managed PBX phone system.

ABACO PR, Inc. (now Abaco Mobile, Inc.), San Juan, PR 1999

System Consultant

Supported the delivery of wireless data warehousing solutions for AstraZeneca Pharmaceuticals. Generated Quality Control doc umentation scripts for

client validation team.

Created formal System Requirement Definition Study documentation and designed desired software solution based on customer’s b usiness

needs.

Developed and tested application coding and successfully compiled for client distribution.

Completed application testing & troubleshooting using sound testing documents and procedures.

Executed proper installation and maintenance of all required hardware & software.

Provided materials, hands-on training and support to application and end-users.

GTECH Corp., San Juan, PR 1997 – 1999

Hotline Operator

Team member for local online lottery multi-million dollar operations data center. Participated in daily online activities within Contro l Room involving costly

and highly sensitive information.

Attended customers with questions about terminal operation.

Troubleshot and documented equipment failure.

Coordinated and dispatched Technical Service Representatives to client sites.

Monitored Telco & RF communications equipment.

Administered tape library both onsite as well as offsite.

EDUCATION

Interamerican University of Puerto Rico, San Juan Campus, PR 1998

B.S. in Computer Science

CERTIFICATIONS / SEMINARS / CONFERENCES / TRAININGS

Citrix Certified Enterprise Engineer

Citrix Certified Sales Professional

MOC2400 :: Implementing & Managing Microsoft Exchange Server 2003

MOC2272 :: Implementing & Supporting MS Windows XP Pro

Emergency Response Planning for your Business

Information Systems Auditing Course

Contact this candidate