Engineer Pvt Ltd

`RESUME

[pic] [pic] [pic]

Suraj Prakash

DCSE Tech ID: - 229421

************.****@**********.***,

Mob: +91-989*******

PROFESSIONAL Summery

Having 2+ years' experience in Dell Laptops, Dekstops, Workstations, WinXP,

Win Vista Win 7, Win2003 administration. Presently working as FMS Engeenear

in CMS Infosystem Pvt Ltd.

It skill set

Operating System : Windows XP, 2000, 2003

Messaging System : M Daemon

PROFESSIONAL EXPERIENCE

DESIGNATION

DATE (FROM : TO) COMPANY

Aug 2009 Till Date CMS InfoSyetm Pvt Ltd FMS ENGINEAR Sr. Dell

Service Provider

(DSP)

Sep 2008 to Aug 2009 ALPS Sr. Customer support

Engineer

June 2007 to 7 Sept SRI PARASH INFO TACH Sr. Customer support

2008 PVT. LTD Engineer

>

CMS InfoSyetm Pvt Ltd (Aug 2009)

Working as Sr. Dell Service Provider (DSP) CMS InfoSyetm Pvt Ltd, DSP at

Delhi North East.

.

> Repairing & Troubleshooting of DELL Laptops, Desktop & Workstations

> .

3- ALPS services ltd (Aug 2009 to till date)

Working as Lead Customer Support Engineer with - ALPS services ltd

.

> Repairing & Troubleshooting of DELL Laptops, Desktop & Workstation.

> .

> Configuration & troubleshooting of E-mail clients (MS-Outlook 2000, 2003

& Outlook Express).

> Provide various reports to the Management.

>

> Support for virus prevention and cleaning method.

>

> Operating system up gradation and maintenance.

>

> Trouble Shooting MS Outlook Client connectivity problems.

>

> Trouble Shooting MS Outlook Client connectivity problems

>

> Installation, configuration, administration, troubleshooting of Windows

2000, 2003 and Windows

> XP Professional.

>

> Installation, configuration, administration, and troubleshooting of

application software's running on these servers.

> Managing Disk Quota for the users having roaming profile.

EDUCATIONAL QUAIFICATIONS

Qualification Board/University Year

B.COM Delhi University 2008

jatking 2009

1.6 years Diploma

in A+ and N+

10+2 UP Board 2001

Professional Certifications

Microsoft Certified Professional (MCP) and Server 2009.

Dell Certified System Expert (DCSE Examination Cleared 90

Examinations)

PERSONAL DETAILS

Date of Birth : 01 JUL 1988

Marital Status : Single

Father` s Name : Sh- RAMKUMAR

Nationality : Indian

Language fluency : Hindi, English

Self-Appraisal:

Highly energetic

Self-confidant and creative to come up with solutions and make it work.

Ability to work in High Stress and fast-paced environments.

Dedicated and self-motivated team player.

Place: New Delhi

Suraj Prakash

Contact this candidate