Customer Service Administrative Assistant

*** **** *** ******* *

Wangsa maju

***** ***** ******

malaysia

RE : APPLY FOR ORDINARY SEAMAN

Dear sir/madam

Regarding to this I, mohd shahery alhafez bin samsudin, am writing this letter to inform sir/madam that I

have recently completed basic safety training (bst) and tanker familiarization. Therefore I am looking for

the availability crewing in the ship. Even though, I have no work experience but if you give an

opportunity I shall give my best and I ensure that you will not regret it if you hiring me.

Therefore I enclosed my resume for your review and I hope you could considerate my application

Sincerely

Mohd shahery alhafez bin samsudin

RESUME

Name : Mohd Shahery Alhafez Bin Samsudin

Permanent Address : No 205-E-12, Section 01, Wangsa Maju

53300 Kuala Lumpur

H/P : 017-*******

Email : *.*******@*****.***

Personal Details

*IC No *Race

830***-**-**** Malay

*Age *Nationality

30 Malaysian

*D.O.B *Health

24/06/1983 Excellent

*Religion *Height

Islam 165CM

*Place of Birth *Weight

Kuala Lumpur 45KG

*Gender *Driving License

Male B2

*Marital Status * Seafarer ID

Single 201*********

Education Background

*PASSPORT *DISCHARGE BOOK 4583300408A

A31258603

*SEKOLAH MENENGAH SERI AMPANG

Level STPM

Major Economics

Graduation Date 2002

Achievement 2B, 2C

*SEKOLAH MENENGAH SERI AMPANG

Level SPM

Graduation Date 2000

Achievement 2A, 3B, 3C

*SEKOLAH MENENGAH SERI AMPANG

Level PMR

Graduation Date 1998

Achievement 3A, 4B, 1C, 1E (Bahasa Cina)

*SRJK (C) LAI MENG Level

Level UPSR

Graduation Date 1995

Achievement 1A, 1B, 2C, 2E

SKILLS

*COMPUTER PROGRAM/SOFTWARE

Microsoft Office (world, excel, power point, outlook)

*LANGUAGES

Advanced in Malay (written & spoken)

Fluent in English (written & spoken)

Average in Mandarin (spoken)

SECONDARY AND TERTIERY EDUCATION ACTIVITIES / POSTS

* School reporter

* School Cooperation Assistant

* Member of Persatuan Bahasa Melayu

* Form 6 Committee Members

WORKING EXPERIENCES

* KANESALINGAM & CO.

Company Background: Advocates and Solicitors, Notary Public and Trade Mark Agent.

Position : Administrative Assistant

: - Preparation and processing of documents to be presented for filing at Court, Land

Responsibilities

Office, the Companies Commission of Malaysia and other agencies.

- Assisting firm’s lawyers in identifying and obtaining relevant files that are scheduled for attendance at Court

each week.

- To assist in postal, dispatch and delivery of documents.

- Attending to searches at various offices.

- General clerical work within the office to help in the office when required.

Duration : 1 month (Oct 2010)

Allowance : RM 900 per month

* 7- ELEVEN MALAYSIA SDN BHD

Company Background: The single largest convenience store chain with over 1,300 stores nationwide, 7-Eleven

Malaysia serves over half a million customers daily. They are the pioneer and the largest 24-hours convenience store

operator in Malaysia.

(i) Position : Store Associate

Responsibilities : - Provide prompt, efficient and courteous customer service

- Maintain a clean, customer friendly environment in the store

- Ring customer sales on an electronic cash register

- Receive cash from customers and give correct change

- Perform all regular cleaning activities and other tasks that are included on job

assignments

Duration : 15 months (Dec 2009 – Apr 2011)

Allowance : RM 750 per months

(ii) Position : Management Trainee

Responsibilities : - Assist in forecast, order, stock and merchandise product (upon completion of training)

- Assist in store operations paperwork and reports preparation

- Perform prompt, efficient and courteous customer service

- Customer service oriented

- Maintain a clean, customer friendly environment in the store

Duration : 1 year (Apr 2011 – May 2012)

Allowance : RM 1000 per months

(iii) Position : Assistant Store Manager (Store In-charge)

Responsibilities : - Forecast, order, stock and merchandise product (upon completion of training)

- Ensure prompt reconciliation of store operations paperwork

- Ensure prompt reconciliation of store operations paperwork

- Maintain a clean, customer friendly environment in the store

Duration : 4 months (May – Aug 2012)

Allowance : RM 1,200 per months

(iv)Position : Mechanic motorbike

ACTIVITIES

Hobbies : Spend time with family and friends

: Traveling with friends

: Surfing the internet and studying the stock exchanges.

: Exercise such as jogging and cycling on weekend and free time.

COURSES ATTENDED

BST

TANKER FAMILIRIZATION

BASIC SHIP ONBOARD MANAGEMENT

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