Customer Service Sales

Email: *****************@*****.***

Tel: 865-***-****

December 30,2013

I am responding to your available position as a Secret Shopper in the

Wichita, Kansas area.

I look forward to hearing from you.

Thank you.

Sincerely,

Trisha Harding

Attached: Resume and References

RESUME - Trisha Harding- (2013)

P.O. Box 454 - Rose Hill, KS 67133

My Objectives:

. to set us apart from our business competition by providing the

perfect atmosphere for hosting new prospects, thanking existing

clients and employees, as well as remembering family and friends year

round.

. to strive to provide memorable experiences by greeting people with a

smile, offering assistance and delivering exceptional customer service

My Strengths & Past & Present Duties & Responsibilities:

. B2B Sales

. Distribution of brochures on off property

. sales calls and trade shows

. Press Releases

. Assist with Updating Website

. Maintain A Record of Events and Press Clippings

. Support Event Elements Including: Media, Meet and Greets, Sponsorship

elements, photo opportunities and site inspections

. Actively Participate in marketing Meetings Related to Proposed

Projects and Sales Blitzes

. Group Sales Efforts through Processing Room Blocks and Scheduling Site

Inspections and completing RFP's

. Assist With various Public Relations Plans and Events

. Compile Sales Packets

. Consumer Sales

. Promotional Ideas

. Marketing

. Event Planner

. Negotiations

. Management

. Fund Raising

. Excellent Customer Service

. Creative

. Problem Solving

. Communication

. Organization Skills

. Languages -English-Knowledge of German & Spanish & Italian

. Computer Programs-Caterease-Delphi-Fidelio-Publisher-Word-Excel-quick

learner!

. Celebrity and Sports Event Planning

. Hotel and Travel Arrangements for FIT's and GROUPS

. Green Room responsibilities

. Catering Arrangements

. V.I.P. Co-ordination arrangements

. Guest Services -before-during-after hotel stays-

. Team Player

. Volunteering

. Enthusiastic - Self Motivated

. Proven Track record of Being Successful with Start-Ups and Challenges

RESUME -cont- Trisha Harding

Professional Experience:

. Hard Rock Caf - Gatlinburg TN Sales & Marketing Manager

2011-2012

. Broadview Drury Hotel -Wichita, KS Area Sales Manager

2005-2011

. Rose Hill Travel - Rose Hill, KS Travel Consultant

2001-2005

. California Holidays - Los Angeles, CA Receptive Tour Operator

1996-2001

Volunteer:

. Personal Assistant for Gracia Burnham (www.graciaburnham.org) handling

personal and professional-scheduling, public relations, and

coordinating with publishers for her book In The Presence of My

Enemies

. Contracting and Marketing Chief Sielu Avea,Samoan Champion Fire Knife

Dancer (www.chiefsielu.com) to a level wher he now has a multi-million

dollar show at the Marriott Ko-Olina on Oahu, Hawaii, and a movie at

the Sundance Film Festival

. Successful Campaign Manager for a Butler Co Commissioner. Coordinated

signage, print material, press releases, volunteer staff and

telemarketing

Hobbies:

. Swimming - Tennis - Skiing - Travel

Personal References:

. Bart Pilcher 316-***-****

. Pam Payton 865-***-****

. Andrew Maniotis 773-***-****

Letters of References Attached

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