Sales Manager

Leyonne Defreese

Repair Coordinator

Hoboken, NJ

********@*****.*** - 201-***-****

WORK EXPERIENCE

Repair Coordinator

Glory Global Solutions - West Caldwell, NJ - June 2012 to October 2013

Ensuring proper and continuous operation of products by coordinating repair assembly units.

● Receive and arrange returned items to be transferred to proper location using RMA information.

● Monitor inventory shortages; review RMA information; support Technical Support as needed.

● Handle transactions associated to repair process; creating RMA's, opening and closing transactions.

● Track and keep statuses of in-house, third party, and international repair and service requests.

● Perform inventory adjustments in Great Plains through cycle counting and service call requests.

Material Support 3/Procurement

Siemens Healthcare Diagnostics - Flanders, NJ - December 2009 to January 2012

Physical inventory counts and maintaining and posting records using SAP cycle count module.

● Compute physical count by tallying materials in process and material on shelf, record keeping.

● Reviewing manufacturing work orders, routings, and bill of materials.

● Reconcile and resolve discrepancies of actual inventories to JDE records of current stock.

● Compile information to account for any discrepancy on receipts or disbursement of materials.

● Meet with Manufacturing Manager and PC Supervisor on a monthly basis to discuss cycle count variances.

Logistics Clerk

Marubeni Citizen-Cincom, Incorporate - Allendale, NJ - May 2004 to April 2009

Expedited international and domestic shipments international and domestic

● Compared actual sales with forecasts and adjusted inventory levels accordingly

● Created Purchase Queries and Orders for Stock replenishment

● Monitored and/or provided shipping documents to brokers for Customs

● Executed purchase orders to outside vendors to replenish inventory at our distribution centers

● Daily use of the company databases, Syspro and CRM

● Processed sales orders and handled customer credits

● Issued RMA's (Return Merchandise Authorization) through the company program

● Responsible for training new shipping/receiving team members in policies, procedures and best practices

● Member of Returns Merchandise team

● Member of Warehouse Control team

EDUCATION

Associates of Science

Bergen Community College

2003

Ramapo College of New Jersey - Mahwah, NJ

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