Becky Sampson
Franklin, Kentucky 42134
*************@*****.***
270-***-**** (home) 270-***-**** (cell)
OBJECTIVE: To obtain a position within a corporation valuing Organizational Leadership, Team
Building, Performance Improvements, and Coaching & Facilitation wherein I can use my
experience and knowledge of TPS and Lean Manufacturing to advance the success of the
business unit.
SUMMARY OF QUALIFICATIONS:
6 years of management experience with emphasis on improving efficiency, productivity,
and organizational consistency
Highly organized manager and coach; able to quickly asses needs and provide tools to
resolve difficulties, enhance learning, and improve performance
Known for resourcefulness in continuous improvement and problem solving, resulting in
cost savings and work balancing
A skilled manager, adept at matching candidates with specific positions, and able to
resolve concerns with sensitivity and objectivity
Directed successful re-engineering efforts of a Technical Department, maintaining
respectful relations with Staff and production teams with clarity and grace
Conceived and developed customized financial reports for specific cost centers, based on
in-depth knowledge of operations and the needs of Staff Managers
A dynamic team leader; able to bring energy, enthusiasm, and humor to motivate team
members to achieve potential and meet objectives
Built strong teams from three to forty-five members across three shifts, fostering both
independence and a cohesive, productive team environment
Created and led cross-functional tem in building continuous improvement
implementation
Managed large scale implementation projects of new inventory and reporting software
systems for inventory control and process validation
EDUCATION:
Mid-Continent University – Mayfield, Kentucky
Degree: Bachelor of Science, summa cum laude, January 2012
01/2012
Academic: GPA: 3.96/4.0
Major: Business Management
Honor Society Membership: Sigma Beta Delta, International Honor Society in
Business, Management, and Administration
Mid-Continent University – Mayfield, Kentucky
12/2009 Degree: Associate Degree of Science, summa cum laude, December 2009
Academic: GPA: 3.94/4.0
Major: Business Management
Draughons Junior College – Bowling Green, Kentucky
12/ 2007 Degree: Associate Degree of Science, summa cum laude, December 2007
Academic: GPA: 3.98/4.0
Major: Business Management
RELEVANT WORK EXPERIENCE:
Store Manager
10/13 to Present Shoe Sensation – Bowling Green, KY
• Manage and motivate team to increase sales and ensure efficiency
• Manage stock levels and making key decisions about stock control
• Analyze sales figures and forecasting future sales
• Analyze and interpreting trends to facilitate planning
• Using information technology to record sales figures, for data analysis and forward
planning
• Deal with staffing issues such as interviewing potential staff, conducting appraisals
and performance reviews, as well as providing or organizing training and
development
• Ensuring standards for quality, customer service and health and safety are met
• Respond to customer complaints and comments
• Organize special promotions, displays and events
• Attending and chairing meetings
• Updating colleagues on business performance, new initiatives and other pertinent
issues
• Talking to colleagues and customers, and identifying or resolving urgent issues
• Initiate changes to improve the business, e.g. revising opening hours to ensure the
store can compete effectively in the local market
• Deal with sales, as and when required
Area Manager / Area Leader
9/10 to 9/13 Harman International - Franklin, Kentucky
• Managed up to 125 direct report team members across three shifts of operation
• Planned and structured resources necessary to sustain production support while
reducing Non-conforming inventory from $4M to <$700K
• Created and implemented policy changes
• Prioritize production schedule to meet customer shipments
• Lead root cause analysis and problem solving meeting with team members
• Report daily production accomplishments to Senior Management while leading daily
Stand Down Meeting
• Lead multiple successful Kaizen events to improve efficiency, productivity, inventory
accuracy, and floor space reduction
• Facilitate conflict resolution meetings with direct reports and co-workers
Assistant Area Manager
7/07 to 9/10 Harman International - Franklin, Kentucky
• Successful start up of a new 3rd shift speaker production department
• Successful transfer of Service Department to Franklin Facility
• Headcount reduction in Service Department while maintaining current shipments
• Assisted with scrap reduction projects to improve scrap cost from 1.3% to 0.8% of
COGS
• Coach Team Leaders to lead and develop highly knowledgeable and effective teams
• Revamped 5s training and created visual 5s map for 100% floor space accountability
• Created training check sheet for new Team Members to track learning process
Sound Test Technician
01/06 to 7/07 Harman International - Franklin, Kentucky
• Set up, analyze, and improve all sound test programs for speakers
• Organize and lead Kaizen activities with emphasis on visual management, 5s, and
eliminating non-value added activities
• Strong communications skills with Audio Team Members and Management Staff on
root cause analysis of sound defects
• Assisted with Orientation training of new hires by conducting skill training classes
for technical skills needed on production line
Tear Down Analysis
06/03 to 01/06 Harman International - Franklin, Kentucky
• Analyzed all speaker sound defect
• Gave feedback from findings and improved in-process defects
• Developed training curriculum and conducted training for speaker building class
• Assisted with Orientation training of new hires by conducting skill training classes
for technical skills needed on production line
Audio Team Member
09/00 to 06/03 Harman International - Franklin, Kentucky
• Assisted in start up of two new speaker assembly lines
• Assisted in creating initial Visual Job Instruction for speaker assembly lines
• Held Meeting Facilitation role for team
OTHER WORK EXPERIENCE:
Lead Trainer
07/95 to 9/00 Cracker Barrel - Franklin, Kentucky
• Conducted new hire orientation
• Taught all skill training classes for kitchen and gift shop employees
• Trained all new hires, one on one for Server, Prep Cook, and Hostess
Related Skills and Training:
• Office Assistant Certification – Western Kentucky University
• Microsoft Office – New Horizons Computer Learning Center
• Emergency Management Institute – FEMA
o Fundamentals of Emergency Management
o Emergency Planning
o Effective Communication
o A Citizen’s Guide to Disaster Assistance
• Six Sigma
• Train the Trainer
• Conflict Resolution
• Peer Review Panelist
• DiSC Personality
• TPS