Quality Assurance High School

Elsie Clark

**** ******* **. #*** **********, KY 40216

**************@*****.*** 502-***-****

502-***-****

OBJECTIVE

To obtain a position with an established, progressive and growing organization that will enable me to

utilize my skills, experience, education and grow as a person.

EDUCATION

Kentucky Healthcare Training 03/2011

Certified Nursing Assistant Louisville, KY

Central High School 2002-2005

Business Management Louisville, KY

High School Diploma

EXPERIENCE

Humana 09/2013-01/2014

Billing & Enrollment Specialist Louisville, KY

-Reconcile Humana’s enrollment membership with CMS

-Research and resolve discrepancies and key coverage in Customer Interface

-Achieved 100% quality assurance scores and maintain required productivity

-Demonstrate flexibility to adapt quickly to new processes and changes.

Kindred Hospital 06/2012-03/2013

Certified Nursing Assistant Louisville, KY

-Install and empty catheter bags

-Make occupied and unoccupied beds

-Cleaned and bathed patients

-Assisted licensed nursing staff in providing direct patient care

Teri Boyd 12/2010-06/2012

Home Health Aide Louisville, KY

-Transport to doctor appointments

-Check patients' pulse, temperature and respiration

-Provide patient with help moving in and out of beds, baths, wheelchairs or automobiles, and with

dressing and grooming

-Entertain, converse with, and read aloud to patients to keep them mentally healthy and alert

AMS NURSING AGENCY 04/2009-11/2010

Patient Aide Louisville, KY

-Helped in the environmental preservation of the nursing unit

-Take patients’ vital signs

-Trained new nursing aides

-Ability to maintain patients’ hygiene

-Accurately post information regarding patients in the healthcare’s software

References

-Upon request

Contact this candidate