Customer Service Sales

Devon B. Fuller

**** ********* **., *** *****, Nevada 89156

Home: 702-***-**** Cell: 702-***-****

************@*****.***

Summary

INSIDE SALES REP /CUSTOMER SERVICE/ WAREHOUSE /FRONT

DESK

Goal: To aggressively prospect, maximize sales, provide exemplary

customer service and squash the competition

Enjoy talking to people and establishing a long-term, loyal customer base.

Persuasive communicator build relationships adept in conveying the benefits

of products/services and generating customer interest. Quickly learn, master

and sell new product offerings. Friendly and reliable customer service

professional energetic excellent customer service, communication and

listening skills with cash management and POS systems experience.

Highlights

•Service solutions expert •POS systems

•Conflict resolution proficiency •Cash register operations

•Negotiation competency •Inventory control procedures

•Proficient in customer account software •Ability to mediate disputes

•Quick learner •Listening skills

•Food and beverage handling expert •Reading comprehension skills

•Supply ordering •Natural leader

•Strong customer relationship builder •Strong work ethic

•Ability to communicate clearly •Customer-oriented

•Cash handling •Adaptable

•Neat and clean in appearance •Shipping and receiving

•Hard working and self-motivated •Material handling

Experience

Front Desk / House Keeping /Store Cashier

January 2010 to Current

Cannery Casino 2121 East Craig Road, 89030- Las Vegas, NV

Processed guest payments for room charges, food and beverage charges and

phone charges Greeted and registered guests and issued room keys.

Supplied guests with extra towels and toiletries when requested.

Stocked room attendant carts with supplies.

Removed trash and dirty linens from room attendant carts.

Replenished guest supplies and amenities.

Greeted and registered guests and issued room keys.

Processed credit card transactions during the checkout process.

Asst. Electrician

December 2005 to Current (Seasonal)

I.A.T.S.T.E. Local 720 3000 South Valley View Blvd, 89102 - Las Vegas,

NV

Worked collaboratively with clients, team members, implementation

consultants, and resources across the company to achieve desired results

prepared pallets by following prescribed stacking arrangement and

properly tagging pallets Responsible for careful handling of all

merchandise to avoid damage. Assembled product containers and crates.

Carried needed tools and supplies from storage or trucks. Cleared damaged

items and loaded freight. Loaded and unloaded ship cargo.

Sales Rep/Customer Service/Telecommunications

February 2005 to November 2005

Capital Credit Alliance 1050 E. Sahara Ave, 89104 - Las Vegas, NV

Recommended merchandise to customers based on their needs and

preferences. Opened new customer accounts, and lines of credit.

Executed customer transactions, including deposits, withdrawals, money

orders and checks. Resolved customer complaints by exchanging

merchandise, refunding money and adjusting bills. Returned all routine and

general customer calls in a timely manner. Checked that appropriate changes

were made to resolve customers' problems Referred unresolved customer

grievances to designated departments for further investigation. Informed

customers about sales and promotions in a friendly and engaging manner.

Sales Rep/Customer Service/Telecommunications

June 2004 to December 2004

ILX Resorts 1555 E Flamingo Rd # 135 89110 - Las Vegas, Nevada

Maintained friendly and professional customer interactions.

Built relationships with customers to increase likelihood of repeat business.

Worked as a team member to provide the highest level of service to

customers. Responded to customer questions and requests in a prompt and

efficient manner. Shared product knowledge with customers while making

personal recommendations. Participated in various incentive programs and

contests designed to support achievement of production goals. Identified

prospective customers using lead generating methods and performing an

average of 60 cold calls per day.

Cashier/Cook

December 2001 to June 2004

Classic McDonalds 4105 S Eastern Ave, 89119 - Las Vegas, Nevada

Maintained daily cleanliness of broiler and fryers. Ensured freshness of food

and ingredients by checking for quality, keeping track of old and new items,

and rotating stock Executed daily production lists and goals Filled beverage

and ice dispensers Greeted customers in the restaurant or drive-thru, took

and rang up orders, handled payment and thanked customers Greeted each

customer with friendly eye contact Greeted guests and sat them at tables or

in waiting areas Inspected and cleaned food preparation areas to ensure safe

and sanitary food-handling practices Inspected dining and serving areas

Education

GED: 2004

Robert T. Henry Adult Education 2701 E. St. Louis Street 89104

702-***-**** - Las Vegas, Nevada, Clark

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