Sales Executive Human Resource

Joshna Juneja

D-**A Ground Floor

Moti Nagar

New Delhi-110019

Phone:981-***-****

E-mail:-******.******@*****.***

Objective:

Intend to build a career with leading corporate of high tech environment with committed and

dedicated people, which will help me to explore myself fully and realize my potential.

Education Qualification:

- MBA in Human Resource from IMT in 2013.

- B.Com (Pass) from University of Delhi in 2010.

- Diploma Course in Travel, Tourism and Ticketing from South Delhi

Polytechnic for Women, lajpat Nagar in 2009.

2006 – 2007

12th from D.A.V. Public School, East of Kailash,New

-

Delhi.

2004 - 2005

- 10th from D.A.V. Public School, East of Kailash, New Delhi.

Computer Proficiency:

- Knowledge of Basics and Ms-Office.

Experience:

March 2010 - Till Date SITEL (Travelocity)

- Handling Queues and Queries.

. Coordinating with airline regarding schedule change, cancellation

Of flight.

. Assisting customers regarding airfare.

. Doing quality check of the agent assisted booking.

-Ticketing and Reservation.

- Taking Care of Emails.

. Resolving customer queries related to cancellation and

Amendment of flight.

June 2009 - March 2010 Intellent (Yatra.Com)

- Sales Executive

Plan, describe, arrange, and sell itinerary, tour packages and promotional travel

o

incentives.

Booked travel reservations.

o

Liaised between customer and various airline departments related to ticket prices,

o

no-show charges.

Interests:

- Travelling, Gardening and Interacting with People.

Personal Information:

- Marital Status: Unmarried

- Date of Birth: 15 November 1988

Personal Traits:

- Ability to quickly adapt to new requirements and work as a team.

- Zeal to learn with hard work and honesty.

Date:-

Place: New Delhi

(Joshna Juneja)

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