Medical Assistant Customer Service

MARIA MARTINEZ, NRCMA

**** ******* ****, *********, ** 76014

Cell: 817-***-**** Email: *********@*****.***

SUMMARY:

Self-directed Certified Medical Assistant professional with extensive

experience in the healthcare and medical industries. Proven ability to

communicate well with diverse groups and individuals. Organized and

efficient with strong communications skills and the ability to manage

multiple tasks in a fast paced environment.

.Medical Terminology .ICD-9/CPT Coding .Minor Surgical

Procedures

.Insurance Verification .File Claims .OSHA & HIPAA

Training

.Chart Filing .Patient Care .Vital Signs

.Phlebotomy .Specimen Collection .Prepare Exam Room

.Suture Removal .Injections .Wound

Treatment/Bandaging

.MS Office Suite .QuickBooks .Typing: 45-wpm

KEY ATTRIBUTES:

> Able to multitask job assignments, organization and planning

> Work well in either an independent environment or as a team

contributor

> Maintained a consistent level of quality work

LANGUAGES: Bilingual in English and Spanish

QUALIFICATIONS:

. Record patients' medical history, vital statistics, or information

such as test results in medical records.

. Prepare treatment rooms for patient examinations, keeping the rooms

neat and clean.

. Interview patients to obtain medical information, including case

histories and measure their vital signs.

. Authorize drug refills and provide prescription information to

pharmacies.

. Clean and sterilize instruments and dispose of contaminated supplies.

. Prepare and administer medications as directed by a physician.

. Explain treatment procedures, medications, diets, or physicians'

instructions to patients.

. Help physicians examine and treat patients, handing them instruments

or materials or performing such tasks as giving injections or removing

sutures.

. Answer telephones and direct calls to appropriate staff.

. Schedule and confirm patient appointments, surgeries, or medical

consultations.

. Greet visitors, ascertain purpose of visit, and direct them to

appropriate staff.

. Operate office equipment, such as voice mail messaging systems, and

use word processing, spreadsheet, or other software applications to

prepare reports, invoices, financial statements, letters, case

histories, or medical records.

. Receive and route messages or documents, such as laboratory results,

to appropriate staff.

PROFESSIONAL EMPLOYMENT:

July 2012- May 2013 Metroplex Dermatology Arlington, TX

Certified Medical Assistant/Esthetician

Apr. 2012- May 2012 US Dermatology Arlington, TX

Externship- Medical Assistant

Mar. 2004- May 2012 Level II Day Spa Grand Prairie, TX

Esthetician

Sept. 2001- Feb. 2003 Armstrong McCalls Bedford, TX

Customer Service Representative

Dec. 1999- Apr. 2001 DFW Advanced Medical Bedford, TX

Office Manager/Medical Assistant

EDUCATION/CERTIFICATIONS:

National Allied Health Test Registry, Gardner KS

Certification: Medical Assistant

Kaplan College, Arlington, TX

Medical Assistant Diploma

State of Texas- Cosmetologist, Arlington, TX

Texas License Esthetician- October 2013

JPS Health Network, Fort Worth, TX

CPR- Certified

CWJC of Greater Arlington, Arlington, TX

Microsoft Office Suites Diploma

Shapes Inc. Bonnie Kirby

Apprenticeship- Microdermabrasion

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