DEBBIE ANN RUBALCAVA
San Antonio, TX 78213
e-mail: *******@***.***
EXPERIENCE
MMC Staffing
San Antonio, TX 78226
Co Worker: Sylvia Perez 210-***-****
Data Entry Health Applications Temporary Project
09/30/13-12/20/13
Tri-Starr Personnel and other Temporary agencies
121 Interpark Blvd. Ste 108 San Antonio, TX 78216
Client Services Specialist: Julie Otto Ph# 210-***-****
Administrative/Office Support/Data Entry
11/2007 Still Available
On call or temporary assignments in an office environment helping with
phone support, filing, data entry/10 key, scanning, faxing, emails and
internet research using Word, Excel and Outlook.
ARSgroup (The Quality Measurement Company)
110 Walnut Street, Evansville, IN 47708-1423
Project Team Leader: Todd Walters Ph# 812-***-**** cell# 812-***-****
Survey Vendor/Data Entry Company Moved to Tampa Bay
01/13/07-10/22/07
Work in a team of two or independently. Communication was done through the
phone, in person, internet and emails. Surveys are picked up from seminar
locations then identified by gender and change hand written information to
typed information, entered and verified into Excel. Upload completed work
to the required site. Weekly mail runs were done to Federal Express as
required. Create, keep track and monitor invoices on a weekly basis.
ACS (Affiliated Computer Service)
1111 Arion Parkway Suite 150, San Antonio, TX 78216
Project Manager: Florence Harper
Prove of Employment: 1-800-***-**** / Code 11435 or 1-800-***-****
Business Processing / Data Assistant
10/01/04-01/12/07 Transcribe routine pre-coded data
from a source document and/or phone call into an automated data entry
system. Verify work to ensure accuracy and completeness. Record, post, log,
enter, photocopy, and/or update information or data. Create and maintain
files.
JOSTENS
8546 Broadway, Suite 135 San Antonio, TX 78217
Contact Owner: Jim or Corinne Yancy Ph# 210-***-**** or 1-830-***-**** or
4362
Office Specialist
08/27/99-8/03
Created Excel spreadsheets to keep track of all invoices of customer
information, post payments, check for accuracy, & processed payments.
Sorted and converted Excel spreadsheets to Word using mail merge for
customer postcards. Answered phones and assisted customers with their ring
orders and taking payments by cash or credit card. Some light collection
calls made. Filing, ordering supplies, creating labels for the delivery of
all orders pertaining to cap and gown graduations. In charge of all ring
inventory, organization and ready for delivery. Created monthly chart
graphs of paid in full ring orders for comparison to previous years with NW
and NE school districts. Assisted managers in implementing changes in
productivity gains and helped in the year-end audit of financial gains.
U.S.A.A. BANK SERVICES BUILDING
10750 McDermott Freeway, San Antonio, TX 78288
Contact Sylvia Rodriguez Ph# 210-***-****
Data Integrity Representative
3/90-03//99
. Monitored, evaluated and analyzed the integrity of customer data
on Corporate Product Databases.
. Identified discrepancies between corporate systems and
maintaining its accuracy. Managed the successful completion of the
Corporate Product Database cleanup.
. Worked on own initiative managing multiple assignments. Used
personal decision-making and technical skills to determine solutions.
. Responsible for the review and maintenance of the bank information
on Systems to ensure its accuracy and consistency.
. Analyzed the correctness of customer address on returned credit
card statements.
. Sorted and processed return mail through FDR using label printing,
first pursuit, fast data, and memo documenting.
. Contacted customers on occasion for situations where possible
problems have been encountered.
. Analyzed current and proposed corporate change of address
processes and workflows.
. Assisted manager on special projects as required and perform other
duties as assigned.
EDUCATION
Wayland Baptist University
11550 IH-35 North, San Antonio, TX. 78233
Bachelors of Science in Business Administration Completed October 23, 2003.
St. Philips College
1801 Martin Luther King Drive, San Antonio, TX. 78203-2098
A.A.S. Degree as a Microcomputer Application Specialist Completed May 7,
1999
References:
Emelia Cabrera
8702 Village Dr. #1307, San Antonio, TX 78217
Former Josten's Employee: Ph. 210-657-
3157
Terry Contreras
1807 W. Plain, San Antonio, TX 78227
CPSenergy
Email: ***********@*********.***
Data Control Clerk III. Ph. 210-
353-3721
Pat Dykes
8170 Cross Creek Apt 602B, San Antonio, TX
Former CPSenergy Employee Ph. 210-***-****