Ashish Lad
Address: **/***, ****** *****, **** New Passport office, Worli, Mumbai
-400025
(: +971*********, +91-982******* e-mail: **********@*****.***/
*************@**********.***
D.O.B- 19th August 1980. Marital
Status: Married.
WORK EXPERIENCE
December 2012 - Till Date: KIZZ ME INDIA PVT LTD.
Senior Retail Manager
Key Responsibilities:
. Acquiring Distributors within Maharashtra for general trade and Super
Stockist pan India.
. Acquiring Managing and motivating a team to increase sales and ensure
efficiency.
. Managing stock levels and making key decisions about stock control.
. Updating colleagues on business performance, new initiatives and other
pertinent issues.
. Ensure POP is provided to sales team for Brand awareness.
. using information technology to record sales figures, for data
analysis and forward planning
. Maintaining awareness of market trends in the retail industry,
understanding forthcoming customer initiatives and monitoring what
local competitors are doing.
March 2012 - July 2012: HDFC BANK LIMITED
Relationship Manager (Retail Banking)
Key Responsibilities:
. Enhancement and deepening of the existing relationship by cross-
selling products and services as per the profile and need of HNI
customers.
. Retention of the customers by providing the best possible services and
being the dedicated point of contact for these customers.
. Sales across all product segments - Current / Saving accounts, Asset
products - Credit cards, Loan products and third party products like
Insurance and Mutual Funds.
. Financial planning & Investment Advise
October 2010 - Dec 2011: Barclays Finance
Sales Manager
Key Responsibilities:
. Sales: Primarily responsible to sell personal loans to clients with a hit
ratio of over 95%.
. Assessing the creditworthiness of the customers thereby making a fitment
of the PL amount offered to them.
. Responsible for acquiring new DSA's for the company
. Training, Monitoring and appraising the team with the sales targets
. Regular conduction of training programs for product updating.
. Cross Selling of third party products.
. Highest performer in the Branch for the month of March / April / May /
June / Sep / oct/ Nov 2011.
April 2010 - September 2010: ICICI PRUDENTIAL LIFE INSURANCE COMPANY.
Development Manager
Key Responsibilities:
. Recruiting and handling a team of Financial Consultant.
. Responsible for Supervision & Motivation of the Insurance consultants.
. Regular conduction of training programs for product updating.
May 2009 - March 2010: HDFC Standard Life Insurance.
Sales Development officer
Key Responsibilities:
. Recruiting and handling a team of Financial Consultant.
. Responsible for Supervision & Motivation of the Insurance consultants.
. Regular conduction of training programs for updating of product.
. Recruited 17 Insurance consultants in 3 months.
March 2006- Dec 2008: CitiFinancial Consumer Finance India Ltd
Assistant Manager: Retail Finance - Marketing and Sales
Key Responsibilities:
. Sales: Primarily responsible to sell personal loans to clients with a
hit ratio of over 90%.
. Assessing the creditworthiness of the customers thereby making a fitment
of the PL amount offered to them.
. Handling an array of financial products including Loans, Insurance,
Mortgages.
. Cross selling Third party products like ULIPS, Life Insurance, credit
Shields and other Insurance products.
. Managing a DSA comprising a team of 30 executives
. Responsible for acquiring new DSA's for the company
. Training, Monitoring and appraising the team with the sales targets
. Proposing and Implementing Marketing Activities for incremental sales.
. Analyzing viability and productivity of the activities thereby making
projections for incremental business through the same.
Achievements:
. Got promoted as Assistant Manager in June 2008.
. Got promoted to the position of Assistant branch Manager in December '07.
. Selected as most efficient sales officer of the branch and made a
presentation on selling skills in August 07.
February 2002 to January 2004: Ocwen Financial Solutions Pvt Ltd: Team
Coach
Key Responsibilities:
. Lead, super wise and manage a team of 15 Customer Response Associate to
meet the required performance and service target
. Provide training and counseling to team members on products and services
. Provide team with clear objective for group and individual performance
and support with regular and constructive feedback for continuous
improvement through quality audits and performance appraisal
. Ensure team has complete understanding of process and procedure via
briefing sessions and coaching sessions
. Implement and monitor daily work schedules and roster to ensure
commitments to customers are met
. Daily reports about the agents and the quality maintained of calls
June 2001 to February 2002: Industele Pvt Ltd Services: Customer Response
Associate
Key Responsibilities:
. Calling up U.S. based customer and selling Products and Services
. Convincing customers to buy product and Services from our company
. Up selling of the Service
. Providing customers with true and needed information as per their
requirements
SUMMER INTERNSHIP:
May 2005 to June 2005: Mattel Toys: Brand: Hot Wheels
Project: A study of consumer buying behavior for Hot Wheel Cars
. Prepared Questionnaire and conducted study amongst 200 kids (sec A+,Males
4-9) in Mumbai
. Broad understanding of latest kids trends
. Purchase behavior: Pester Power v/s Gate Keeping
. Project presented to Brand Manager and Marketing Manager, Mattel Toys
January 2006: Sankalp Entertainment Ltd
Project: A study to understand the Corporate Image of the company and
suggest New Brand Identity
. Conducted research amongst a mix of 300 individuals and 100 corporate
employees
. Understand the current perception of the brand 'Sankalp' in the eyes of
the customer
. Device a brand strategy to identify into fields like Business and
Lifestyle
. Suggest a comprehensive marketing and communications strategy to create
refreshed identity for the Brand
. Project presented to Brand Manager and Director,Sankalp
EDUCATIONAL QUALIFICATION
Name of exam University / Board Mnth and Yr of Class Obtained
Passing
PGDBA IES College, Mumbai April-2006 1st Class
T.Y.Bcom Mumbai University April-2001 2nd Class
H.S.C Maharashtra State Board Feb-1998 2nd Class
S.S.C Maharashtra State Board March-1996 1st Class
IRDA (corporate license) certified
CO-CURRICULAR ACTIVITIES
Sports Committee Head of IES Management College
Head of the Cultural Annual Event for I.E.S Management College "PRATYUSH"
in the Sports Category
PERSONAL ACHIEVEMENTS
. Won the first prize in Debate conducted by Alkesh Dinesh Modi Management
College of Mumbai University
. Second in Spin-a-Yarn conducted by Alkesh Dinesh Modi Management College
of Mumbai University
. Represented I.E.S Management College as Captain of the Howzaat Cricket
Tournament conducted by Alkesh Dinesh Modi Management College of Mumbai
University and won the tournament
ABILITIES AND SOFT SKILLS
Ability to live up-to commitments, maintain confidentiality & coping
pressure with a sense of Priority
Leadership Quality
Entrepreneurial skills, excellent communication, presentation skills and
a positive attitude in work & life
Well Organized with focus on time management
Languages: English, Marathi & Hindi