Customer Service Representative
Resume:
KIMBERLY PAIGE
********@***.***
CORE COMPETENCIES
• Thorough knowledge of professional office procedures and use of office support equipment
• Proficient in accurate data management through entering critical patient healthcare information
• Able to communicate effectively with diverse populations both in person and via telephone
• Recognized by supervisor for strong work ethic, self-motivation, timeliness, and consistently
exceeding productivity levels
• Track record of excellent customer relations through pleasant demeanor, personalizing sales, and
prompt service
Education
Brenau University Augusta, Georgia
Bachelor of Business Administration Completed: May 2013
Related Courses
Human Resource Management Business Culture & Diversity
Small Business Management Business Communication
Supply Chain Management Benefits & Compensation
WORK EXPERIENCE
University Health Care Systems Augusta, Georgia
University Network Solutions/Customer Service Representative
September 2007-Present
Oversee team members, monitored performance, and delegated daily task activities,
assisted in hiring, training and development.
Administer after – hour on call work schedules to executives, physicians, and staff.
Prioritize communication taken via telephone and expedite responses to units’ support team.
Dispatch callers to the appropriate destination.
Accurately perform essential office support tasks including faxing, e-mail communication,
multiline telephone, interoffice communication and recordkeeping for streamlined patient care.
Computer Experience
Windows XP• Vista • Microsoft Office 2007, 2010
Honors and Activities
Brenau University Merit list honors 2012-2013
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