Customer Service Administrative Assistant
Resume:
TALITHA MONTGOMERY
832-***-**** *******.**********@*****.***
SUMMARY
A self-motivated business graduate with accounting and executive assistance expe rience. Skilled in
performing critical functions while understanding customer needs . Strong organizational, analytical and
communication skills with the ability to execute multiple tasks.
EDUCATION
Sam Houston State University Huntsville, Texas
Bachelor of Business Administration in General Business December 2012
Minor in Business Communications
WORK EXPERIENCE
OfficeTeam – Grant Thorntorn & Co CPA/Brookfield Properties
Executive Assistant/Accounts Payable Clerk Houston, Texas
February 2013- August 2013
Managed executives’ schedules and served as first line for management support
Opened, sorted and distributed incoming correspondence, including faxes and emails
Filed and retrieved corporate documents, records and reports
Entered work orders, ordered supplies and managed inventory
Monitored and closed out Angus tickets and assisted with special projects
Coded and prepared invoices in P2P for review and approval
Huntsville Memorial Hospital Huntsville, Texas
Accounting Clerk November 2008-January 2013
Accurately and efficiently handled collections and billing activities
Posted and reconciled Medicaid, Medicare and other insurance accounts
Organized and distributed receivable invoices, bills and checks
Facilitated customer service to patients, administrative staff and the public
Trained new employees on accounting clerk duties and HIPPA compliance
Lyondell-Basell Oil Refinery Houston, Texas
Administrative Assistant (Contracts Administration) July 2006- December 2007
Maintained and updated contract files
Answered telephones, directed calls, and took messages
Ordered materials, supplies, and services
Assisted with audit preparation and special projects
LEADERSHIP E XPERIENCE
Huntsville Memorial Hospital Huntsville, Texas
Partners in Caring Committee Member Spring 2012- Present
Collaborate with administrative and medical staff to develop strategies to im prove
employee morale
Plan hospital events for employees
Market employee events across different departments to promote involvement
ACTIVITIES
SEARCH Homeless Services Volunteer, Fall 2007- Present
Boys & Girls Club Tutor and Volunteer, Spring 2008- Fall 2009
HeadStart Volunteer, Spring 2008- Fall 2009
SKILLS Microsoft Office, Internet Operations, 10 -key by touch, Database Software, Organizational
Skills, Interpersonal Skills, Event Planning, Marketing Skills
References available upon request
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