Customer Service Sales
Resume:
LUKE A. JAMES
Unit C
Colorado Springs, CO 80909
Email: *********@*.***
CAREER OBJECTIVE
Seeking a position where I may utilize my education and skills.
SUMMARY OF QUALIFICATIONS
Solid knowledge of investigation practices and procedures.
Related coursework includes Fingerprinting, Criminology, Police
Photography, and Criminal Investigations.
Extensive experience interacting effectively with diverse groups of people.
Experienced in compiling and preparing concise and accurate reports and
documentation.
Responsible, dependable employee who is always willing to go beyond basic
requirements of the job.
EDUCATION
Master of Criminal Justice
University of Colorado
Certificate
Forensic Criminology
Colorado State University Pueblo
Certificate
Crime Scene Technology
Pikes Peak Community College
Associate of Applied Science Degree
Computer Information Systems
Pikes Peak Community College
Associate of General Studies Degree
Pikes Peak Community College
Cisco Certified Network Associate Level 1 - 4
Pikes Peak Community College
Luke A. James
Page 2
HIGHLIGHTS OF EMPLOYMENT
MATES 64
2009-2012
Production Controller
Colorado Army National Guard
Completed duties as an automated logistical specialist by supervising and
performing management and/or stock records/warehouse functions pertaining
to receipt, storage, distribution, and issue and maintains equipment
records and parts.
Citel Corp. (Hewlett Packard)
February 2006 - June 2006
Computer Help Desk
United States Army
Homeland Security/Operation Armored Falcon 2003 - 2005
Enforced security operations at the United States Air Force Academy.
Deluxe Financial Services 2002 - 2005
Customer Service, Sales
United States Army
PLL/Tamms Clerk 1996 - Present
Completed duties as an automated logistical specialist by supervising and
performing management and/or stock records/warehouse functions pertaining
to receipt, storage, distribution, and issue and maintains equipment
records and parts.
Warehouse Supervisor 1993 - 1996
Paper Direct, Inc.
Responsible for supervising five people in picking, packing and shipping
orders. Also performed customer service duties as needed.
Salesperson 1991 - 1993
Generation Three, Inc.
Provided customer service in door to door sales and supervised 12 sales
employees.
High School Teacher, Business 1983 - 1990
St. Vincent, West Indies
Taught economics, accounting and principles of business to high school
students.
Luke A. James
Page 3
ACHIEVEMENTS, AWARDS
Global War on Terrorism Service Medal
2 Army Commendation Medals
Humainatian Medal
Good Conduct Medal, U.S. Army
Armed Forces Reserved Medal with M Device
Security Forces Skill Level Badge, U.S. Air Force
Experts Marksmanship Qualification Badge with Riffle Bar
Warrior Leader Course Ribbon
Army Service Ribbon
Army Reserve Components Overseas Training Ribbon
National Defense Service Medal
Army Reserve Components Achievement Medal
Air Force Achievement Medal
Driver and Mechanic Badge with Driver - W Bar
4 Army Achievement Medals
Certificate of Affiliation, U.S. Army Quartermaster's School
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