CURRICULUM VIATE
Mr. Sayed Shamim Ahmad
Lane No- 3 School Block
Mandwali Fazalpur
Delhi -110092
Phone : 995-***-****
E-mail: ******.******@*****.***
Objective : Would like to be part of an organization, where I can prove
myself in a stimulating work ambience with conducive career advancement.
Professional Work Experience
SPADE COMMUNICATION
Job Responsibilities:
Working as a Sr. Supervisor
Job Profile : Client servicing
Handling channel sales &Operation
Handling Entire customer support
Knowledge of Team Handling
Magus Customer Dialog Pvt. Ltd.
Process -HOME SHOP18 -Executive Operations &Customer Services
(April 2010 - Nov-14-2011)
Job Responsibilities:
Responsable &Ownership of Customer Complaints
Handling Technical Escalation
Customer Query
Product Pr sentation &Sales
Worked with Logistics Team
Worked with Trouble shoot Team
Prior Experience:
Page Point Services (India) PVT. LTD
Worked As a Sr. Customer Care Executive
3rd March 2009 -7th April 2010
Airtel Prepaid 121 Inbound Processes
Job Responsibilities:
Handling Inbound calls
Handling Escalations &Floor Support
Auto mark India (DSA of ICICI Bank)
3rd April 2007 - 29th August 2008
Worked As a Sales Coordinator (DSA Sales
Job Responsibilities:
Generating business from DSA
Enhancing business from existing customers &dealers
Coordinate with Bank and Channels
Galaxy Financial Services
May 2005 to December 2005
Worked As a Marketing Executive
Car loan Personal Loans
Job Responsibilities:
Sales &Marketing of Products
Educational Qualification
BBA from M.S. University
Passed S.S.C from U.P. Board
Knowledge of MS Office, Outlook
Hobbies :- Listening Songs
Watching TV
Surfing and traveling
Personal Information:
Father's Name:
Mr. S.R. Ahmed
DATE OF BIRTH 1-
Jan - 1982
Marital Status:
Married
Languages Known:
English, Hindi & Urdu.
Sayed Shamim Ahmad