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Customer Service Rep, sales rep, cook, telemarketing, general

Location:
San Diego, CA
Posted:
December 20, 2013

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Original resume on Jobvertise

Resume:

Shamika Y. Chess

*** ? **st Street

San Diego, CA 92114

214-***-****

acbsfd@r.postjobfree.com

OBJECTIVE:

To obtain a position that will allow me to utilize my skills and knowledge as well as my

leadership abilities to make a positive contribution.

EDUCATION:

? Crowley High School, May 2007

? High School Diploma

? Graduated with academic honors

PROFESSIONAL EXPERIENCE:

Over 4 years Customer Service Experience ensuring that each customer received outstanding

service by providing a friendly environment, which includes greeting and acknowledging every

customer, maintaining outstanding standards, solid product knowledge and all other aspects of

customer service.

? Responded to customer requests and questions professionally over the phone and in

person

? Sold 150-200 products a day products and placed customer orders into the computer

system

? Completed call logs, reports and set appointments for potential

clients/Telemarketing/Cold Calling

? Researched and resolved client concerns, billing issues, returns, etc.

? Followed up on new leads and referrals resulting from field activity

? Developed and maintained sale materials, promotions and advertisements

? Troubleshoot products and services to best fit the customers? needs and expectations

? Accurately and efficiently ring on registers and accurately maintain all cash and media at

the registers.

WORK HISTORY:

Grocery Demonstrator

Sunflower Staffing, San Diego, CA

04/2012 ? 07/2013

Leslie Ramirez- 909-***-****

Pharmacy Technician (Volunteer) UCSD Student Run-Free Clinic Project Aug.

2011- December 2011

Outreach Representative (Temp) American Specialty Health, San Diego

CA January-March 2011

Customer Service Representative (Temp) RemX Staffing-ProFlowers, San Diego,

CA January-March 2010

Sales Representative Phone Ware, Inc., San Diego, CA August-

December 2009

Customer Care Representative Let?sTalk.com, Richland Hills, TX July

2008-June 2009



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