FOUAD GHADDAR, B.Sc, MBA Mobile: 650-***-****
Home: 650-***-****
Kennelon, NJ 07405
E-mail: ************@*******.***
Skype: fouad.ghaddar
Linkedin www.linkedin.com/pub/fouad-ghaddar/16/512/152/
OBJECTIVE
To obtain a leading position as a Scrum Master that best fits my
professional & educational background.
SUMMARY OF QUALIFICATIONS:
. Experienced IT project manager and ScrumMaster professional
. Managed Global projects. Pro-active attitude, dedicated team
player.
. Excellent working experience both Agile and Waterfall,
Methodologies.
. Worked closely with California Department of Health Services
Information : Information Security & QA
. Familiarity with FDA Electronic Records standards and FDA Audit
reports.
. Technical Skills: Capable of interpreting client's user
requirements for software and translating into technical
specifications.
. Recipient of 2012 "Best Practice and Client Satisfaction" award.
Hexaware Technologies FZE, for the successful delivery of two
projects using Agile methodologies with full customer's
satisfaction.
. Ability to work under pressure, prioritize tasks and comfortable in
dealing with multiple projects in a demanding and a deadline driven
environment.
. Experienced and motivated professional with a strong track record
of consistently meeting and
exceeding established goals and objectives related to business
development and strategic planning.
EXPERIENCE:
HEXAWARE Technologies FZE. January 2012 - Current
IT Project manager / Scrum Master
. Using Agile methodologies, Scrum Master for various clients
(i.e.General Motors ) SAP implementation projects. (
. Managed SAP TMS (Trade Management System) for GM MEDC to comply
with the import/export requirements of the UAE Government as well
as to manage the imports for the GCC Union countries handled out of
the MEDC Dubai operation (projects, enhancements. interfaces and
modifications) activities for Auto Manufacturer office and
warehouse in the Middle East Gulf region (Dubai Regional Management
Office and Middle East Distribution.
Managed SAP Interfaces provides the required Information to TMS.
1) Parts Information to TMS-II. 2)Exchange rate Information from SAP to
TMS.
2) Outbound movement details from SAP to TMS.
. Facilitated scrum meetings removing impediments to accomplish
sprint deliverables.
. Conducted post-project analysis and distributed information to
cross-functional groups
. Managed all aspects of peer verifications and User Acceptance
Testing.
. Collaborated with stakeholder, business key users, third-party
vendors, and offshore vendors.
EDS (an HP company) Dubai, United Arab Emirates January 2006 -
December 2011
SAP Scrum Master (RIM -Retail Inventory Management System),Managed
interfaces development between RIMs (Retail Inventory
Management) and SAP Dubai in order to
implement RIMs systems for General Motors ME Gulf region
dealers,
. Summary (Tasks and responsibilities):
. Managed RIMs & FICO SAP application (projects, enhancements and
modifications) activities for Auto Manufacturer office and warehouse in
the Middle East Gulf region (Dubai Regional Office and ME Distribution
Center).
. Using Agile methodologies, applied the rule of a coach to
familiarize the development staff on their rule during each
Sprint / Iteration in the Development life cycle.
. Ensured that the Scrum process is being used as intended during
each Iteration and sprint session.
. Defined and mapped project scope and provided direction to programmers to
align technology Solutions with business requirements
. Headed maintenance, upgrades and outage escalations of all enterprise
projects in the Middle East and North Africa region.
. Managed stakeholder's expectations of systems requirement.
. Led the development of RFP responses, technical presentations, project
estimates and contract signoff.
. Ensured post-implementation of IT system's support as per SLA with
clients.
. Managed and resolved ticket disputes, change and enhancement requests.
VISA Inc. San Francisco, CA December 1999 - December 2005
Project Leader (compliance, controls and information security.)
project development Life Cycle.
. Worked with multiple areas on the implementation and migration of
applications throughout the development life
cycle, (requirement, development testing, and production).
. Led meetings and coordinated across multiple business areas within
VISA.
. Ensured that development process strict adherence to the SDLC
standard and IT security procedures.
. Ensured the successful implementation and deployment of
applications under a unified development process.
. Provided weekly status updates to management.
IBM Global Services San Jose, CA February 1997 - November 1999
Project Manager/IT Specialist
. Ensured post-implementation of IT system's support as per client business
requirements.
. Worked closely with California Department of Health Services
Information : Information Security and QA.
. IT Specialist assigned to Stanford/UCSF medical center during their
attempted merger of Medical centers.
. Assessed and evaluated the current development environment through
meeting with management and staff across all levels and disciplines
within the organization.
Franklin Templeton INC, September 1990 - January1997
Project Manager (June 1994 - January 1997)
. Implemented Requirement Based Testing methodology as add-on process
to an existing Software Development Life Cycle SDLC methodology.
. Established a new Software Quality Assurance and Testing group.
. Project Leader Software Configuration Management.
. Implemented testing functionality: defined testing methodology;
introduced testing tools.
. Provided internal expertise to Developers and end-users on
automated testing.
. Managed testing process on critical projects and applied
improvement measures.
Software Developer /Team Leader (September 1990 - June 1994)
. COBOL programmer (VAX/VMS) with Franklin Mutual Fund, Portfolio
accounting projects.
. Implemented two vendor application systems to develop interfaces,
data migration, and Portfolio accounting system.
. Worked with end-users and departments to re-design workflow for new
business requirements.
OTHER EXPERIENCE
. HP/UNIX, RS6000/AIX, VAX/VMS, MS Office.
. MS Project, Power Point,PVCS VM, Rational Clear Case/Clear Quest,SQA Suite,
QA Partner, Softest requirement base testing.
. Project Management & Leadership classes; Yourdon
. Guide of the Project Management Body of Knowledge (PMBOK Guide)
. Information Modeling, Analysis & Design, ISO/CMM
. Good understanding Project Management, SDLC and other management
functions.
. Series 6 Certification,
. Coopers & Lybrand Summit-D Project Development Methodology
EDUCATION
University of Montana Missoula, MT
. B.SC, Computer Science. And Business Administration
Century University New Mexico
. MBA Masters of Business Administration
Recipient of 2012 "Best Practice and Client Satisfaction" award.
Hexaware Technologies fze.
VOLUNTEER
. Soccer coach YMCA Missoula Montana
. Secretary of International Student Association University of
Montana
. University Of Montana Soccer team
Personal
. U.S. Citizen
. Single
. Willing to relocate and travel.
. Available on a two weeks' notice.
. Salary : negotiable