Customer Service Manager

Mark A. Vinson

** ******** **. ***. #**

Lawrence, MA. 01841

978-***-****

*********@*****.***

Objectives:

Dedicating my career to client services, where I can utilize my customer service by helping others achieving their

goals. Professional organizing, visual merchandising & managerial skills to develop and aid such organization in

growing and maintaining efficiency and compliance.

Work History:

Big Lots / Sales Ass-Stocker Methuen, MA. 10/13-prst

-Stock merchandise on sales floor.

-Provide customer service

-Unload trucks

Securitas USA, Inc. / Security Officer: Wilmington, MA. 10/13-prst

-Secure the buildings, patrol the premises, report suspicious activities.

H&R Block / Office Mgr. 2 / Off. Supp. Asst. Washington, DC. 08/11-06/13

-Provide great customer service.

-Supervise skills sufficient to guide associates, manage day to day office operations.

-Marketing purpose to create advertising . -Prepare taxes.

-Provide assistance to my DOC by maintaining 23 offices in the DC, MD and VA areas.

-Distribute and deliver office supplies. Mail delivery and pick up.

-Provide maintenance to offices, remove furniture, office setups and breakdowns, paint, replace carpet and tile.

-Replace new advertisement -Inventory control

WMATA (Metro) / Records Clerk: Washington, DC. 07/05-11/10

-Working directly under supervisor maintaining warehouse of over 65,000 hardcopy legal files.

-Filing and setting new location for new incoming records, keeping inventory

-Delivering files to requesting offices and pick up.

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Edison Bros. - Coda Acquisition/ Retail Manager: MD/VA 10/94-07/05

-Provide great customer service.

-Manager and Visual merchandise manager,

-Train and set sales goals for employees, Inventory control.

Education:

ISO Expert rating - Personal Training Certified 09/12 - 11/12

H & R Block - Income Tax Course – Tax Pro. 1 Certified 10/12 - 12/12

U.S. Career Institute – Massage Therapy Graduated 02/12 - 06/12

QC Design School – Professional Organizer Certified 11/10 - 07/11

Ayer Senior High school Diploma 12/79 - 07/81

References: Upon Request

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