Medical Assistant Customer Service

Nicole Black

**** ******** **; Little Rock, AR **223 901-***-**** *********@*****.***

OBJECTIVE

To pursue a career that will allow me to utilize my facilitation skills and education toward the

growth of the company.

EDUCATION

Vatterott Career College, Memphis, TN January 2012

Associate of Occupational Studies Degree, Medical Assistant Specialist

Honors: Directors List and Perfect Attendance

SKILLS AND CERTIFICATIONS

Entering patient data

Dependable

Punctual

Computer Literate

Team player

Drug Administration

Giving shots

Patient Assessment

Data Entry

Referrals/Authorizations

Triage

HIPAA

OSHA

CPR and First Aid

Blood Draw

PROFESSIONAL EXPERIENCE

Resource One, Memphis, TN

Caregiver January 2013-Present

• Medication Reminders, Transport, update Medical records

• Responsible for the well-being of patients

Home Instead, Memphis, TN Aug 2012 – Present

Home Health Aide

• Medication reminders, incontinence checks, update medical records

• Transport patients to medical appointments, assist patient with daily activities, bathing,

dressing

Senoir Care Management 09/2012-Present

Medical Assistant

• Assist Doctors at local hospitals with safty checks

• Assist Nurses with the daily care of the patients

Fox Bridge Assistant Living, Memphis, TN 11/2010 – 11/2011

PCA/ Administrator Assistant

• Responsible for the well-being of residents, wheelchair assistance

Resident Incontinence checks, Assist with residents’ laundry

•

Maintained medical records and trained new employees, customer service, problem

•

solving, taking inbound calls, other office duties as needed.

Germantown Internal Medicine, Germantown, TN 01/2011 – 03/2011

• Triage and Patient assessment, gave injections and assisted physicians with medical

procedures

• Made referrals and updated medical records and filed medical records

Pediatrics East, Memphis, TN 01/2010 – 02/2010

Medical Assistant (Extern)

• Basic lab procedures, including Urinalysis. Performed Strep, Mono and Flu tests

• Updated medical records, Answer phones, and handled Referrals.

• Inventoried all medications.

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