Sales Manager

Shakira Rios

**** ** **** ******* *********, FL *3024

787-***-****/***********@*****.***

SUMMARY OF QUALIFICATIONS

Highly qualified and dedicated professional, with experience in business management and advertising with exposure

on retail, academic, consumer goods, manufacturing and hospitality sectors. Excellent communication and

interpersonal skills. Proven ability to prioritize and complete multiple tasks. Capable to assume high level of

responsibilities and complete projects within timeframes, consistently.

Skills

• Office Management • •

Reports Front-Desk Reception

• Expediting • •

Event Coordination Executive Support

• Data base • •

Calendaring Travel Coordination

Administration • •

Process of orders to be Bilingual: Spanish, English

• Logistics • •

Outlook CRM

• Microsoft Office(Excel, • •

iScala AS/400

word, power point) • •

MES Windows

• Sales forecasting • •

PMW Silver Program HP Program

EDUCATION

MBA in Management, Turabo University -Ponce,PR 6/2008

BBA in Advertising, Pontifical Catholic University of Puerto Rico- Ponce,PR 12/2005

PROFESSIONAL EXPERIENCE

Front Desk – ROCK SPA AT SEMINOLE HARD ROCK HOTEL & CASINO, Hollywood, Fl 05/2013

• Coordinate appointments

• Reports

• Sales

• Maintain a cooperative and professional work relationship and team attitude with members, guests and staff

• Accurately process all billing and posting for spa and retail services; report any overages and shortages to

supervisor

• Accurately explain spa treatment menu and packages to guests

• Properly open, maintain and close Spa according to standard operating procedures; complete daily checklists

• Attend meetings as required

• Participate in all training sessions and demonstrate willingness to learn spa treatments

• Perform other related duties as assigned or requested by supervisors/managers

Production & Inventory Control Manager – WALLACE SILVERSMITHS, San German, P.R. 06/2012-/02/2013

• Plan inventory tracks, raw material and finished goods.

• Reconciles inventory for the organization.

• Create and evaluate inventory reports.

• Increase or decrease production levels to meet the demands of products and plan inventory levels to ensure

the appropriate amount of space is available.

• Maintain work orders system, create, update and follow up work orders for the products.

• Expediting production work orders through working process

• Weight, record and report to system scrap from all departments.

• Weight and release silver moved to production PMW, also reported in system.

• Dispatch material to Finishing department.

• Prepare all outgoing shipments.

• Purchasing of material productions and logistic handling.

• Prepare, lead and supervise the monthly physical inventories.

Material Scheduler - GENERAL ELECTRIC, Añasco, PR 9/2010 – 2/2011

• Expediting parts.

• Maintained a minimum part stock out and timely deliveries.

• Effective communication with the suppliers, group leaders and the warehouse in conformance with the plant

quality process.

• Maintained daily reports of orders and proof of deliveries.

Logistic Assistant - SC JOHNSON, Guaynabo, P.R. 2/2010 – 6/2010

• Supported the department in order process with the tools of iScala program.

• Maintained daily reports of the proof of the deliveries.

• Effective and positive communication with the company warehouse and sale teams.

• Performed some clerical duties.

Admissions Officer – BANKING AND COMMERCE INSTITUTE, Adjuntas, P.R. 3/2009 – 2/2010

• Supported recruitment and advised students on all academics offerings.

• Coordinated and assisted in student activities.

• Support public relations and administrative tasks.

• Rendered accurate daily reports of all leads or enrollments entered in the CRM system and informed

Admissions Director.

Sales Assistant - BORROTO JEWERLY, Ponce,PR 3/2003 – 12/2008

• Provided direct customer support.

• Assisted in general sales and supported the manager and assistants into reaching daily quotas.

• Responsible for open and close the store, when assigned.

• Produced the daily sales reports and managed physical inventory.

• Maintained updated the daily sales forecast.

Available for relocation and travel

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