Vivian M. Wells
Jonesboro, Ga. 30236
**************@*****.***
Summary
Detail-oriented Motivated Accounting Clerk with a verifiable record of accurate bookkeeping and skills in
working with customers, vendors and management, who keeps entries up to date daily. Dedicated to providing
current state- of- accounts.
Education
U niversity of Phoenix BACHELOR OF SCIENCE IN BUSINESS
Currently attending
Experience
1 2 /200 0 – 0 5/ 2012 Claims Resolution /Accounts Receivable
C ooper Industries 1 121 Ga. Hwy 74 South, Peachtree City Ga. 30269
C laims R esolution 0 8/2008 - 05/2012
Addressed claims received and rapidly resolved client conflicts to prevent loss of key accounts .
Calculated figures such as discounts, percentage allocations and credits.
Coordinated approval processes of all damaged materials on account receivable invoices for Menards,
Home Depot and Lowes.
Processed claims agreements in database and issuing credits to customers.
Obtained and examined all relevant information such as freight claims and RMA’s to determine possible
causes of complaints.
Referred unresolved customer grievances to designated departments for further investigation.
Accounts Receivable 12/2000-08/2008
Executed daily operations of cash applications.
Posted all payments and denials as they were received from various lock -boxes into the system (an average of
2300 checks each month totaling over $22M).
Verified details of transactions including funds received and total account balances, coded general ledger and
processed vendor invoice payments.
Balanced batch summary reports for verification by financial analyst.
Trained all new hires from 2005-2008 on cash application processes in SAP and system software
Skills
Proficient in SAP and Microsoft Word, Excel, Power Point, Access and Outlook and oracle.