Customer Service High School
Resume:
ZEDRICK WILSON
Decatur, Georgia 30034
*************@*****.***
QUALIFICATIONS
• Strong leadership skills
• Highly motivated and a self-starter
• Critical- thinking and strong analyzing skills.
• Team player and a quick learner
• Proficient
EMPLOYMENT HISTORY
Sanofi 05/2013- 10/2013
Pick and QC orders.
Assist assembly line for shipped product.
Scan and label product.
Stack finish product onto trailer truck.
Clean your surroundings as you go.
Use pulley when supplies are running low.
Petsmart Distribution Center of Atlanta 03/2012- 05/2012
Order filler
Certified electric pallet rider.
Called out a printer to print three digit assignment numbers.
Picked up dog cans, cat litter, dog bags cat cans, dog treats basically anything that deal with
animals.
Sutherland Global Services 6/2011- 9/2011
Customer service rep
Answered phone calls and answer questions to customer problems
Supported customer's with the right information.
No matter how long the calls were make sure the customer are satisfied.
Made sure that we changed someone life.
Be able to handle the angry customer’s.
Know how to talk to customers and have patience.
Motel 6 10/2009-12/2009
Housekeeping/Ground duty
Cleaned the outside parking lot, changed the trash and cleaned throughout
the entire Motel. Also did housekeeping to all guests that checked in and
overnight stays.
Provided soap, towels, bath cloths, tissue and any other material that
was needed for the room.
Vacuumed, mop, and sanitize the whole bathroom.
Reported if any damages were made.
Number one priority was to satisfy the guest.
EDUCATION
Franklin High School Rochester, New York
2005-2008
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