Customer Service High School

Quadresa L. Cunningham

*** ******* ***** ******, ** 30605

********.**********@*****.***

706-***-**** (cell) 706-***-**** (home)

Objective

To obtain a position that will enable me to use my ability to communicate well with others and

my strong organizational skills. As well as gaining knowledge about my surroundings and

changes that can be made with a company.

Work Experience

Teacher (January 2013- present)

Tabitha’s Playroom Childcare (Athens, Georgia)

Assisting and educating children ages 6weeks old to 4 years in all child development areas.

Make sure the children are fed, changed and learning everything necessary for their age

according to GELDS by the State of Georgia.

Cashier (October 2012- April 2013)

The Fresh Market (Athens, Georgia)

Ringing up customers, assisting them with making purchases. Offering samples of products

throughout the store. Cleaning up the front end area while using the areas as well as the

bathrooms. Assisting with gift cards purchases as well as donations to Red Cross.

Customer Service Call Agent (April 2012- October 2012)

DialAmerica (Athens, Georgia)

Answer questions about Owens Corning insulation and roofing products for homeowners,

architects, contractors and insurance agencies. Place orders for Area Sales Managers and

contractors as well as registering warranties for contractors. Entering data into the Citrix system

for warranty claims.

Member Service Associate (May 2008 – November 2010)

Sam’s Club (Bogart, Georgia)

Assist members with refunds, exchanges, credit applications. Answer the phones for the people

that cal inquiring about merchandise that the company carried. Replacing items on the shelf to

ensure that items are were members will be able to find them. Sell the plus elite memberships

and the standard household memberships to the best of our abilities.

Cashier (May 2005 – May 2006)

Ingles Market (Hull, Georgia)

Ring up groceries items for the customers. I had to make sure that they have a pleasant trip while

being in the store as well as bag theirs items. Restocking the shelf with new items as well as

items that customers chose not to get.

Education

B.A in Health Care Administration- ASHFORD UNIVERSITY ONLINE (Expected

graduation Aug. 2015)

Currently enrolled in courses

•

High School Diploma- CEDAR SHOALS HIGH SCHOOL (May 2007)

Obtained my High School diploma

•

Senior Class Secretary for Class of 2007

•

Senior Advisory Board

•

Jobs for Georgia Graduates

•

Skills

I work very well with the public. I love to do Customer Service because the customers are what

make the company what it is. I speak very confident and knowledgeable while being with

customers and on the phones. I am able to adapt to changes within a company if given the

opportunity. Willing to try just about anything as long as I am trained properly to continue the

work handed off to me.

References

Name: Nicola Colvil

Company: Clarke County School District

Phone: 706-***-****

Email: *******@******.***.**.**

Name: Deborah Lonon

Company: Attorney

Phone: 404-***-****

Email: ************@*****.***

Name: Janice Mathis

Company: Athens Clarke County Human Resources

Phone: 706-***-****

Email: ******@*****.***

Contact this candidate