PEGGY HEDGREN
KERRVILLE, TEXAS 78028
E-MAIL: ********@*****.***
EXPERIENCE
Peterson - Kerrville, Texas
Estate Management
Work directly with the owners to plan and execute the overall management of
property and services. In addition to personnel management, the
administrative functions include; financial matters, screening and
overseeing outside vendors, plan and execute events, contractors,
construction projects, maintenance of grounds, animals, landscaping, autos,
and setting up travel or having any necessary changes or service
requirements. The level of "hands-on" involvement can vary from full
participation in gardening and cleaning to strictly office based
administrative duties.
2/12 - 2/13
Dick Blick Holdings
Merchandising Assistant
Responsibilities: Do all invoicing and collections for the Merchandising
department. Manage 55 million dollars worth of billing which includes:
Catalog, Email Blasts, Home Pages, Inserts, Catalog/Web and Retail
Allowances, Volume and Growth, Quarterly and Annual Billings.
5/10 - 1/13
Beimfohr, Antioch, IL
Executive Caregiver
Responsibilities: Includes the responsibility, accountability and
direction of all patients activities of daily living and budget care.
Includes meal preparation, transportation to and from appointments, test
and procedures, environmental duties and other tasks as designated by
his/her competency level. CNA program completed and CNA certified.
3/08 - to 4/10
Dyson, Inc.
Graphics Operations Manager
Responsibilities: Includes the coordination and direction of all Graphic
Department services for the U.S. Manage the entire workflow process -
systems and people. Responsible for reviewing and implementing vendor
selection. Manage the graphics budget in totality. Lead and mentor direct
reports; allocating staffs to ensure projects are completed per established
timelines. Review briefs with VP of Marketing prior to briefing team.
Implement systems to track jobs; produce print production schedules, track
purchase orders and invoicing.
6/99 - 1/2008
Burrell Communications, Chicago, Illinois
Traffic Director
Responsibilities: Includes supervision, direction and coordination of all
agency services on projects from beginning to completion. Created a Traffic
Department and implemented a Project Management Software System to track
projects and budgets while ensuring that needs, goals and deliverables are
met for TV, Radio, Print and Internet projects. Manage multiple clients and
priorities. Coordinate and schedule creative teams, in-house studio and
outside vendors to ensure timely and accurate delivery of materials. Manage
project requirements and problem solving for Account Management, Creative,
Studio, Production and Traffic. Maintain billing on all clients as well as
financial reporting. Responsible for interviewing new hires, training of
staff, promotions and incentive programs.
10/98 - 6/99
Fenton Press, Addison, Illinois
Director of Client Services
Responsibilities: Managed a staff of 30 in the Estimating, Production and
Sales Departments. Improved internal communication, implemented systems in
the areas of estimating, billing, sales and production. Improved
production reporting and job tracking as well as client
communication. Heavy client contact.
4/96 - 10/98
Wunderman Cato Johnson, Chicago, Illinois
Director of Production & Project Management
Responsibilities: Included coordination, direction and supervision of all
agency services on projects from beginning to the end. Provided quality
control support to ensure the timely, accurate and profitable completion of
project requirements. Managed multiple clients and priorities. Obtained
budgets and tracked billing on all agency accounts totaling 56M.
Supervised a staff of 15 people. Managed and resolved conflicts by keeping
the objectives of the team and the project a priority. Established and
implemented training and development programs. Provide employee career
guidance. Recruited new talent. Have excellent supervisory and leadership
skills, as well as team building skills.
4/95 - 4/96
Walter Latham, Broadview, Illinois
Director of Client Services
Responsibilities: Manager of Agency Services; coordination of agency
creative, production, database/data processing and fulfillment
services. Communication; established and maintained strong working
relationships with internal and external resources, as well as industry
contacts. Developed; investigated and recommend new product/service
opportunities.
7/84 - 4/95
Direct Edge Marketing, Chicago, Illinois
Traffic Manager
Responsibilities: Included scheduling, coordinating and controlling
project information. Routed and budgeted client concepts to ensure timely
completion as well as meeting budget requirements. Developed new policies
and procedures to increase the accuracy and flow of project specifications.
Implemented a client billing process to track and budget the status on all
jobs. Ran daily status meetings and distributed status reports for all
client projects. Researched and contracted with production companies for
duplication and distribution of print and television
commercials. Negotiated with outside vendors for print
advertising. Assisted as art director on photo shoots, photography,
retouching, color-breaking, key-lining, typesetting and constructing
working dummies from specifications. Contributed to the development of
marketing and creative strategies. Essential client contact.
EDUCATION
CONTINUING EDUCATION
Lake County College, Grayslake, Illinois
Health and Wellness/Nursing, 2010-2012
University of Chicago, Chicago, Illinois
Effective Management Program, 1997
COMPUTER KNOWLEDGE
SAP, Access, ACT,Lotus 123R4, Mac OS X,WordPerfect 6.0, Word 2007, Windows
2000, Microsoft PowerPoint, WordStar, Windows, WordPerfect 5.1, Excel,
Adserve, Datatrak, Microsoft Visio 2001, Filemaker Pro, EAS
PROFESSIONAL ORGANIZATIONS
Chicago Association of Direct Marketing
Women's Direct Response Group
CLIENT LIST
Abbott Laboratories, Adidas, Anderson Consulting, Associates, Avon
Jim Beam, Barnett Bank, Bacardi, Blockbuster
Caterpillar, Cellular One, Citibank, Chevron, Coca Cola, Commercial Credit,
Courvoisier
Diners Club, Discover, DuPont Lycra
Ericsson, Eli Lilly
Fidelity, First Card
General Mills
Harley Davidson, H & R Block
Illinois Special Olympics
Kraft
Lincoln Mercury
MasterCard, McDonald's, Miller
Nations Bank, Nationwide, Nestle
Philips Magnavox, Pfizer, Proctor & Gamble
Rayovac
Sears, Soft Sheen
Taco Bell, Toyota, Twentieth Century Fox
United Airlines
Verizon, Visa
Weight Watchers, Wells Fargo, White Hall Jewelers
References available on request.