RICHARD P. BEAVER

**** ******* ****** . ***** ****, PA 15129 . Phone: 412-***-**** . Email:

acbq10@r.postjobfree.com

SENIOR MANAGEMENT / PERFORMANCE IMPROVEMENT EXECUTIVE

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Senior executive with verifiable year-after-year success in achieving

revenue, profit and customer experience objectives in rapid-change

environments in the healthcare, manufacturing and insurance industries.

Extensive experience with highly engineered systems in multiple markets and

industries. Performance driven process improvement leader offering

expertise in the integration of business improvement strategies. Leader

and motivator of performance excellence teams in multi-facility

organizations, in both union and non-union environments. Comfortable with

international travel including Europe and Asian markets.

Business Improvement and Growth . Lean Six Sigma Integration

Operations Management . Project/Program Management

Change Management . Customer Satisfaction & Allegiance

Staff and Leadership Development . Financial Improvement and Process

Optimization

Baldridge Business Excellence . Quality Systems: JCAHO/ISO/QS/TS/CMS

SELECTED ACHIEVEMENTS HIGHLIGHTS

Successfully integrated Lean Six Sigma into a 4,300 employee, multi-site

healthcare organization; winning additional market share and delivering

revenue growth.

Improved healthcare financial performance by $24 million through clinical

and non-clinical process design, redesign and optimization.

Eliminated CLABSI and VAP infections, surgical fires, wrong site surgery

and supported the significant reduction in patient falls, CAUTI and c-

difficile.

Responsible for integrating Lean Six Sigma in a large health insurance

firm, achieving $15 million in bottom line returns in first 3 years.

Healthcare project portfolio won the following awards:

Modern Healthcare Quality Award for improved care of severely bi-polar

patients

Fine Award for reduction in injectable fluid extravasations

PA Engineering Society Award for innovative approach to hospital

renovations

Hospital Association Award for treatment of pediatric asthma

Compass Award for most improved health system patient satisfaction

National Dietary Association for most improved delivery of patient meal

services

Top 100 Award for most improved health system in 9 categories

Through my consulting work, successfully integrated Lean Six Sigma with

significant bottom line improvements in a multi-billion dollar

pharmaceutical company.

Nominated to the Malcolm Baldridge National Board of Examiners and

selected as a State Baldridge Site Visit Advisor.

PROFESSIONAL EXPERIENCE

SIX SIGMA CONNECTIONS CONSULTING GROUP, Pittsburgh, PA

2004-Present

Principal Consultant

Successfully supports the integration of Lean Six Sigma in healthcare,

insurance and manufacturing client organizations.

Achieved $15 million in gains at UPMC Health Plan in first 3 years of

work.

Supported bottom line improvements in CVS pharmaceutical distribution

processes.

Taught Lean Six Sigma Executive and Black Belt classes at Robert Morris

University in Pittsburgh, Pennsylvania and the University of Wisconsin and

taught graduate leadership classes at the University Of Pittsburgh School

Of Public Health.

HERITAGE VALLEY HEALTH SYSTEM, Sewickley, PA

2001-2013

Heritage Valley Health System is a progressive community-based healthcare

system located in southwestern Pennsylvania with more than 425 physicians

and nearly 4,100 employees.

Vice President Quality, Performance Improvement & Support Services

Executive Leader of Performance Improvement with operations

responsibilities in the areas of Engineering, Maintenance, Building

Renovations, Dietary, Housekeeping, System Security, Grounds keeping and

Linen Services.

Improved clinical quality, financial performance and safety through

integration and education of Lean Six Sigma principles throughout a two

hospital health system.

Delivered $24 million in bottom line gains.

Received several regional, state and national awards as a result of

completed projects.

Published and presented, on a national arena, integration of business

improvement strategies and a 90+ % successful project completion rate.

NOVA CHEMICALS, INC, Monaca, PA

1999-2001

NOVA Chemicals produces plastics and chemicals that are essential to

everyday life. Our employees develop and manufacture materials for

customers worldwide who produce consumer, industrial and packaging

products.

Leader of Operational Excellence, Integration of Six Sigma and Quality

Responsible for total integration of Six Sigma throughout NOVA's worldwide

operations; implemented, managed and developed ISO 9001 systems. Supported

Six Sigma Operational Excellence integration throughout North America.

Master Black Belt in Six Sigma, Air Academy, Inc.

Significant financial and operations performance gains, winning a award

for top performance improvement ($17 million return) at NOVA chemicals.

Directed the operation of the site analytical laboratory and integrated in-

line analytical instrumentation for real-time data capture.

SONY ELECTRONICS, INC., Mt. Pleasant, PA

1993-1999

Number one name in worldwide industries providing entertainment and

communication media.

Operations/Manufacturing, Engineering, & Maintenance Leader-AG Division

Responsible for a staff of 420 team members in eight departments including

production, process engineering and Six Sigma implementation.

Lead role in the design, construction and start-up of a new division;

hired staff, developed training program and implemented the DuPont S.T.O.P

Employee safety Program.

Achieved highest output (24,000/day) and worldwide quality (200 PPM) for

AG product.

Achieved 50% improvement in equipment run time and performance through

Reliability Engineering and Six Sigma.

PPG INDUSTRIES, INC., Pittsburgh, PA

1980-1993

A $7.4B global manufacturer of glass, chemicals, coatings and resins.

Senior Engineering Project Leader-Fiber Glass Division

Leader in the Advanced Engineering Department with responsibility for the

design, development and customer implementation of new product chemistries

and processes;.

Achieved $6M per year savings based on project to lower boron in glass.

1993 PPG Champion of Innovation for synthesis of silylated lubricants.

Invented high-surface area substrates for biochemical immobilizations

resulting in a research spin-off venture at Scripps Institute.

Developed melter electrode testing techniques resulting in $21 million in

production gains.

PRIOR EXPERIENCE

WHEELING PITTSBURGH STEEL, Follansbee, WV

1979-1980

Director-Sinter Production Plant & Coke Plant Chemical Laboratory

COMBUSTION ENGINEERING, Library, PA

1975-1979

Assistant Chief Chemist

NEVILLE CHEMICAL COMPANY, Neville Island, PA

1974-1975

Chemical Laboratory Shift Supervisor

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EDUCATION & CREDENTIALS

Bachelor of Science in Chemistry

University of Pittsburgh, Pittsburgh, PA

Graduate Course in Chemical Operations and Polymer Chemistry

Carnegie Mellon University, Pittsburgh, PA

Professional Training & Development Coursework

Operations and Process Control

Management Center for Creative Leadership

Languages: Japanese and Spanish

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