Medical Assistant Customer Service

Location:

Posted:

December 16, 2013

Stacey McCree 678-***-****

OBJECTIVE

Healthcare professional seeking a medical assistant position, which utilizes my clinical and administrative skills, to

deliver quality patient care, and office support while providing opportunity for continued professional development.

S U M M A RY SKILLS C E RT I F I E D P H L E B O T O M I S T, CPR C E RT I F I E D

Urinalysis Vital Signs EKG Microsoft Word Applications

Venipuncture Pharmacology Scheduling Sterilize Instruments

Injections Medical Records Telephone Triage X-Rays and Start IV’s

E D U C AT I O N

Sanford Brown College Atlanta, GA Medical Assistant Feb.-2013 to Nov.-2013

Michiana Healthcare College South Bend, IN CNA Oct.-2004 to Nov.-2004

PROFESSIONAL EXPERIENCE

The Primary Care Center – Decatur, GA Oct.-2013 to Nov.-2013

Medical Assistant Extern

• Call in prescriptions, patient history & patient documentation, check patients in & out, and collect co-payments

• Answer phones, schedule appointments, triage patients, referrals, input data, and fax, file, & scan documents

• Vital signs, prepare & package specimen for courier pick-up, run labs, and up keep Medical records (EMR)

• Perform venipuncture, injections, urinalysis, EKGs, IV’s, x-rays, sterile instruments & set up sterile trays

• Assist the physician with sutures, assist with gynecology exams, and assist with all other procedures as needed

• Clean & stock rooms, follow all rules, regulations, policy and provide excellent customer service to all involved

Healthwin– South Bend, IN Aug.-2010 to Jan.-2012

Certified nursing Assistant

• Responsible for providing nursing assistant to residents’ in a 120-bed long term-care facility

• Assist residents with activities of daily living, including helping with meals, transferring using assistive devices

• Assist with dressing and grooming and provide good and professional services to patients and their family members

Ironwood Nursing & Rehabilitation-South Bend, IN July-2007 to Nov.-2009

Certified Nursing Assistant

• Provide high-quality patient care as in-demand per-diem CNA within surgical, acute-care rehabilitation, home-

healthcare nursing-home settings

• Preserve patient dignity and minimize discomfort while carrying out duties such as bed-pan changes, diapering,

emptying drainage bags, and bathing

• Commended for chart accuracy, effective team collaboration, patient relations and consistent delivery of empathetic

care

Eastlake Nursing & Rehabilitation– Elkhart, IN Feb.-2005 to Dec.- 2007

Secretary/Clerk

• Position residents for comfort and assist them with physical therapy, such as exercise and range of motion

• Plan, prepare, and serve meals according to patient prescribed diets, chart and documents all activities

• Maintained all documents in proper place by organizing & filing then, and enter data into the computer system

TECHNICAL ABILITY/SKILLS

• Ability to multi-task, to work well in a fast pace environment, and is a team player and highly motivated