Customer Service Manager
Resume:
Tennessee 37221 *****@*******.***
Paul E. Griffith
Objective Seeking work to utilize my experience and excellent work
ethic in assisting a reputable company in achieving it's
goals.
Experience
2012-Present WebPad Enterprise LLC
Nashville, TN
Business Owner
Online and affiliate marketing
Developed and maintain affiliate website
Search engine marketing and optimization
2008-2012 Accurate Healthcare
Nashville, TN
Warehouse Manager
Provided company wide support for all computer hardware
and software
Responsible for maintaining warehouse inventory
consisting of 500+ products
Managed team to ensure accurate picking and shipping
orders to customers
Performed discovery and analysis of cost-effective
delivery methods
Provided customer service, supported and managed product
orders for 100+ nationwide facilities
1986-2008 Color Systems Inc. Nashville, TN
Production / System Manager
Supported hardware and software of Macintosh, PC and SGI
(Unix) operating systems
Managed pre-press film and digital file production
Managed customer communications to ensure all customer
specifications were met
Supervised and gave instructions to crew of 20 on use of
software to meet daily production deadlines
Proficient in Rampage, Flashnet, Quark, PhotoShop,
Illustrator, InDesign, Freehand and PageMaker
1983-1986 Nashville Electrographics Co. Nashville, TN
Prepress Film Developer
Produced film to customer specifications for printing
Made correction on film work before presenting to
customer for approval
Performed quality control on film before being sent to
press for printing
1979-1983 Nashville Electrographics Co. Nashville, TN
Printing Press Operator
Responsible for operations of a four-color press
Awarded 1980 Departmental Apprentice of the Year for
outstanding job performance
Awarded 1982 Departmental and Corporate Apprentice of the
Year for outstanding job performance
Education Nashville State Technical Inst. Nashville, TN
Miscellaneous computer courses - Desktop Publishing, Unix
programming
Professional Marketing International
Affiliate marketing and ecommerce education program
References Available Upon Request
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