Catherine Elliott McAndrews, R.N. B.S., E.M.B.A.
**** ******* ****** ? Memphis, TN ? 38104 ? 901-***-****
*********@*****.***
SNAPSHOT
Dynamic, take-charge seasoned professional with an extensive background in
clinic management, occupational health & wellness, occupational medicine,
nursing, small office management, and cross-functional skills required for
the workplace environment. Excellent writing, computer, and verbal
communication skills aligned with the positive attitude of can-do-anything-
and-everything-to-get-the-job-done.
OBJECTIVE
I am seeking a full-time position with a company that can utilize my
experience in the healthcare industry. With experience in both clinic
management and health/wellness and occupational medicine, I am looking for
an opportunity that will enable me to apply my many years of employment and
managerial experience and, most importantly, the professionalism I bring to
the work environment. My strengths related to communication skills, people
skills, writing skills, computer skills and organizational skills are
reliable competencies that have provided me with a solid foundation for a
successful and fulfilling career.
PROFESSIONAL COMPETENCE
. Directed and supervised employees in a small office setting (3-10
people);
. Experience with the management of employee schedules and work
assignments;
. Staff scheduling;
. Staff education compliance;
. Public speaking as well as internal presentations to management;
. Technical capabilities including DOT physicals, urine drug screens,
phlebotomy, minor injury care, and other skills needed in a small
medical clinic environment;
. CPR and First Aid Certification;
. Reliable work ethic;
. Understanding of Tennessee Workers' Compensation practices;
. Competent in creative writing, web design, communications, public
relations, media production & scheduling, trade show planning and
production, and direct mail programs;
. Experience working with community organizations including American
Heart Association and American Lung Association;
. Works well in team environment, as a team leader and as a team member;
. Managed Baptist Memorial Health Care Corporation Wellness Center,
Memphis, TN;
. Able to communicate well with internal customers and external customers
resulting in customer loyalty and strong, reliable long-term
relationships;
EDUCATION
Executive MBA University of Memphis
Memphis, Tennessee
Bachelor of Science, Exercise Science State University of New York
Buffalo, New York
Registered Nurse Western PA Hospital School of Nursing
Pittsburgh, Pennsylvania
CERTIFICATIONS
Active Status State of TN Nursing License Healthcare CPR & First
Aid Certification
Urine Drug Screen Certification Breath Alcohol Testing
Certification
PROFESSIONAL EXPERIENCE
Concentra Urgent Care Clinic Memphis, Tennessee
April 2011 - Present
Center Operations Director -President's Island, 4413
Responsibilities associated with the COD position include but are not
limited to maintaining pharmacy inventory, payroll preparation, inventory
management, assigning duties and responsibilities to front and back office
personnel, and daily cash management; training and developing support
staff; working with clinic account executive to enhance communication and
clarity of protocol to ensure customer expectations are met; updating the
client protocol in OccuSource to foster accurate check-in and check-out
processes during employee visits; ensuring compliance with operational
policies and procedures at the clinic level; active participation on the
clinic leadership team;
Registered Nurse - Concentra Worksite/On-Site Wellness & Screening Services
(seasonal/prn)
. Cholesterol, blood/pressure & all biometrics associated with wellness
fairs/employee screenings
. Urine drug screens & blood alcohol testing associated with DOT
physicals and non-DOT
. Clinical work
GoGo Green, LLC Memphis, Tennessee
President Sept 2007 - 2011
2007 Lichterman Nature Center and Pink Palace Family of Museums
2007 Simmar Printing
2007 -2008 FedEx Corporation - Innovation Team - Knowledge Management &
Environmental Sustainability
. Consulting services for businesses and organizations to develop
environmental sustainability programs
. Foster environmental stewardship through the development of programs
with non-profit organizations
. Develop & implement corporate environmental sustainability programs
for employee participation
Aetos Technologies, Inc. Auburn, Alabama
Chief Development Officer
April 2004-Sept 2007
. Conducted Internet research and due diligence on technologies of
interest; prepared summary documents on preliminary assessments on
prospective research projects
. Organization and management of corporate intellectual property
. Served as liaison between Aetos, outside counsel, and Auburn
University legal department
. Organized and managed licensed technology portfolio
. Responsible for the oversight and management of sponsored research
program with Auburn University
. Assisted with technical writing, press releases, as well as scripted
and co-produced demonstration video for CytoViva website
. Liaison between company and regional universities, seeking viable
commercial opportunities
Memphis Regional Chamber of Commerce Memphis, Tennessee
Feb 1998-April 2004
Vice President Technology Business Development
. Development and management of the Memphis Area Technology Council
(MAHTC)
. Special project and event planning for all MAHTC meetings, seminars
and conferences
. Planning and implementation of all aspects of sales & marketing
associated with the MAHTC
. Worked at the grass roots level to organize and develop the Tennessee
Biotechnology Association (TBA)
. Served on the Board of Directors of the TBA
. Served as the Memphis liaison and project coordinator for the TBA with
membership, tradeshow and conference development responsibilities
. Core team member for Memphis 1st Annual Musculoskeletal Conference
. Raise funding/generate revenue via direct sales, program development &
implementation, i.e., conferences, workshops, seminars, mixers, etc.
Healthcare Innovations, Inc. Memphis, Tennessee
1996-1998
Manager - OccuMed (Occupational Medical Clinic)
. Responsibilities included everything required to drive a start-up
company to success, i.e.
. Facility planning and development
. Hiring and managing office staff as well as office management
. Nursing responsibilities associated with office visits -
phlebotomy, finger sticks, flu shots, etc.
. Develop & implement marketing and communication strategy
. Lead sales effort including sales calls and trade show planning
and participation
Baptist Memorial Health Care Corporation (BMHCC) Memphis, Tennessee
1992-1996
Manager - Baptist Heart Center Wellness Program (Supervisor: Anita Vaughn)
. Responsibilities mirror the same responsibilities of position at
OccuMed but with corporate assistance available from BMHCC
Sales Representative and Account Manager - Baptist ComTrac (Supervisor:
Renee Trammel)
. All responsibilities revolved around sales and building the customer
base for Baptist Hospital's Worker's Compensation program.
Exercise Specialist - HealthPlex (Supervisor: Anita Vaughn & Barbara
Noteboom)
. Responsible for treadmill testing, phlebotomy, finger sticks, exercise
prescription, and exercise training, and customer support for
membership
Union Carbide & E.I. DuPont Buffalo, New York
1987-1990
Employee Wellness Coordinator & Ergonomic Specialist
. Worked simultaneously at the two companies with responsibilities
related to the development of employee wellness programs:
. Exercise promotion and exercise prescription
. Diabetes management and risk reduction
. Heart disease risk reduction
. Stress management
. Smoking cessation
. Office ergonomics
. Back injury prevention
Millard Fillmore Hospital Buffalo, New York (Nursing)
1980-1985
Buffalo General Hospital Buffalo, New York (Nursing)
1978-1980
St. Vincent's Medical Center Jacksonville, Florida (Nursing)
1976-1978
References: Available upon request