Customer Service Manager
Resume:
Kevin Smith
****B NW Amherst Dr
Port Saint Lucie Florida 34986
Summary
Energetic Management professional versed in business management and sales. Emphasizes process improvement to increase profits and customer satisfaction.
Highlights
Operation Management, Adaptable, Team Building, Performance Tracking and Evaluation, Natural Leader, Exceptional Time Management Skills, Decisive Leader, Human Resource and P&L Manageevent.
Experience
General Manager
December 2011 to Present
Marco's Pizza Vero Beach, Florida
Managed day to day operation from customer service,customer complaints,reconcile
monies scheduling store needs to met customers needs,and running a profitable restaurant
P&L,Coached mentored team members by offering constructive feedback and taking an interest in their long term career growth.
General Manager
May 2002 December 2011
PaPa Johns Pizza Treasure Coast
Managed day to day operation from customer service,customer complaints,reconcile
monies scheduling store needs to met customers needs,and running a profitable restaurant
P&L, Coached mentored team members by offering constructive feedback and taking an interest in their long term career growth
Education
SUNY Morrisville
Morrisville, New York
One year Coursework in Marketing and Advertising
Student Government Representative
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