Customer Service Technical Support

Gregory Owens

Customer Service Rep - Galloway Research

San Antonio, TX

************@*****.*** - 210-***-****

WORK EXPERIENCE

Customer Service Rep

Galloway Research - San Antonio, TX - October 2013 to Present

Call and screen clients for potential survey's

TMD - San Antonio, TX - September 2013 to Present

Warehouse

Load/Unload equipment on freight-liners/ warehouses

Enterprise Technician/ Help Desk

West Corporation - San Antonio, TX - February 2010 to June 2010

Provided help desk/hardware.software support to/for all West employees.

Technical Support Representative

Volt Technical Services - San Antonio, TX - August 2009 to January 2010

Provided technical support for AT&T Uverse members with following services: Cvoip,

broadband internet, email, and digital cable.

Corner Stone Staffing - Richardson, TX - September 2008 to December 2008

Accounts Payable/Receivable

Assisted customer with billing/ payment inquiries via phone. Made outbound calls to past-due

customers for collections.

Technical Support Representative

Assurant Solutions - Dallas, TX - January 2007 to August 2008

Provided technical/software support for customers via phone, chat, and remote access.

Supported the following: desktops, laptops, printers, pda, projectors, and digital cameras.

EDUCATION

Associates of Applied Science

Northwest Vista College

customer service

John Marshall High School

May 2003

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