Resume
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Avik Gayen
C/O- Mr. Alok Gayen
Bagmore, Mallickbag,
Chutarpara Lane.
P.O. Kanchrapara
Dist. 24 PGS (N)
P.S. Biz Pure
Pin. 743145,
M.B.-983*******/914-***-****
Email- ***********@*****.***
OBJECTIVE
. To be in a growing and dynamic organization where there is an
opportunity to learn and I can apply my skills and abilities in a
realistic way.
ACADEMIC QUALIFICATIONS
. H.S (10+2) from Kanchrapara boy's High School (W.B.B.H.S.E) in the
year 2004.
. Secondary (10th) from Kanchrapara Boy's High School (W.B.B.S.E) in the
year of 2002.
PROFESSONAL PROFILE
> Worked with Info Vision BPO as a Customer Care Executive from March 2008
to October 2008 In Mumbai.
> Worked with Adhunick Reliance BPO as a customer Care executive from
February 2009 to May 2009 In Kolkata
> Worked with Kotack Mahindra Bank BPO as a Customer Care Executive from
September 2009 to January 2010 in kolkata.
Job Responsibilities:
. Responsibility to handle all the customer queries and Complaints.
. Keeping track of all the cases and their feedbacks.
. Responsible for the customer satisfaction by providing first time
resolution by maintaining the quality.
> Working as an H.R Executive in York Print Pvt. Ltd.(Guwahati) since
"May" 2011
Job Responsibilities:
. Preparing P.F. Challan (manual/online).
. Preparing P.F. Account for New Employee.
. Preparing Final Settlement for employees who are leaving company.
. Preparing P.F. yearly return.
. Preparing Monthly Salary Statement By payroll Software.
. Maintaining Personal Details Of every Employee.
. Maintaining a Personal Details file' of each employee.
. Preparing Professional Tax Report & Submit.
. Updating Bio-Matrix Time Attendance System.
. Preparing Bank Account for New Employee.
. Submitting Monthly Salary Statement to the bank.
. Looking after issues related to Banking Salary Account Problem.
. Maintaining Department Wise attendance Report.
. Maintaining Leave Details of Factory & Administrative office staff.
. Collect investment details of employees for TDS calculation.
. Preparing Department wise strength report.
OTHER QUALIFICATIONS:
. Diploma in Computer Teachers Training Course (1 Year) Of 2008.
. Basic knowledge of Computer with speed of 35-40 words/min with
accuracy.
PERSONAL PROFILE
Date of Birth : 01.11.1984
Sex : male
Marital Status : Marred
Nationality : Indian
Domicile : West Bengal
Language Proficiency : English, Bengali and Hindi
Interest : Listening to music, watching comedy and
cartoon movies
Strength : Punctual, Hard working.
I vouch for authenticity of the above-mentioned details.
Date:
Place: Kolkata Avik Gayen