Sales Customer Service

MARGARET LOVICK

***** ******* ****., ***. ****, Willoughby, O H 44094 H: 440-***-**** C: 440-***-**** *********@*****.***

SUMMARY Talented Professional, well-versed in identifying market trends and customer needs to create highly- targeted marketing campaigns.Excellent phone skills and diverse people contact in sales and public relations makes my skills an asset to your company.

HIGHLIGHTS

New customer acquisition

EXPERIENCE 04/2013 to 09/2013 Marketing consultant for pet products.

The Pet Firm - Willoughby and Mentor, OH. Increased sales of products through public contact and product information in the pet product sales environment while providing the main office with data relevant to numbers of people who were contacted, sales made and product conversions. 06/2000 to 03/2001 Full Time Advertising Consultant/Sales

JB Dollar Company - Richfield, OH. Experienced in cold calling and scheduling appointment with prospective clients for advertising contracts. Maintained accounts and utilized phone and people skills to maintain active accounts for the company. 10/1999 to 04/2000 Full Time Customer Service in Medical Supplies

Hytech Medical Supply - Mentor, OH. Retained and ensured proper handling and care of 50 existing client accounts.Took daily inbound calls and key-entered orders, faxes, backorders and credit memos for assigned accounts and clients.I was also responsible for solving customer product service problems. 09/1995 to 06/1997 Full TIme Independent Distributor

THe Cleveland Plain Dealer - Mentor, OH Responsible for implementing all business-building and relationship-building expectations with uniquely assigned accounts and customers. Maintained over 300 customer accounts with daily paper, billing and collecting of payment in full. Sold and negotiated new accounts to increase sales.

EDUCATION 2012 Certification Update: Education

Notre Dame College - S. Euclid, OH, USA Continuing Education to update Teaching Certificate. 1995 Weatherhead Business Training Course: Business and Sales

Western Reserve - Cleveland, Oh, USA Continuing Education 1972 Bachelor of Arts: Psychology/Secondary Education

Capital University - Columbus, Ohio, USA Minor in Earth Science

Brand development

Trade shows

Prospecting

Skilled negotiator

Knowledge of market trends

Copyediting

SalesForce

Articulate public speaker

MS Office

Contact this candidate