Business Systems Analyst

Saeb Ahsan

****-* ****** **, *******, NC ***** ****@*************.*** Cell: 804-***-****

SUMMARY

• Highly motivated Business and IT professional with over 3 years of experience in software implementation, operations

management, and testing with a focus on healthcare industry and government services

• Experienced working with multiple stake-holders in business, development, and interface teams in test data preparation,

development and execution

• Performed Systems Integration, Functional, and User Acceptance Testing

• Effective communication, inter-personal and presentation skills in business, nonprofit, and government settings

TECHNOLOGY

Curam, HP Quality Center, Oracle, Salesforce, Allscripts PM, Excel, Access, QuickBooks, PowerPoint

EXPERIENCE

Accenture, Raleigh, NC February 2013 – Present

Software QA Analyst

• Solid understanding of Curam Case Management Functionality and Business Process

• Continuously correspond with Business Analysts and Developers to clarify defect and design discrepancies

• Analyze business requirements and change requests to edit scripts

• Tester for NC Dept. of Health and Human Services, in the top 10% of 150 testers in runs executed and defects closed

• Led project script execution reports (Medicaid, Special Assistance, Refugee Assistance, and Work First/ TANF)

• Analyzed condition matrices, functional design, detail design, and display rules document to update scripts

• Identify discrepancies between OOTB and customized solutions, averaging 10 a week

• Executed eligibility rules for Medicaid, SNAP, FNS, End-to-End, and Cash Assistance Programs

• Led a team of 10 testers to update and execute Outcome Plans test cases

• Trained, presented, and wrote software application instructions for New-Hires, Trainers, and Case Workers

• Subject Matter Expert for Service Plan, Cash Assistance, and Quarterly Report Tests

• Use HP ALM Quality Center to write, update, and execute test scripts

• Report defects using HP Quality Center, logging over 100 Medicaid defects to be resolved by developers

• Used converted data to verify ongoing and existing programs, to validate reassessment results

• Participate in daily and weekly status meetings on test executions, conversion, deployment, and implementation updates

Allscripts Healthcare Solutions, Raleigh, NC October 2011 – February 2013

Business Implementation Consultant

• Worked with over 20 clinic and hospital clients across the US to configure and train for billable assignments

• Designed technical life-cycle project plans, and tracking progress, issues, and modifications within corporate deadlines

• Coordinated post-implementation troubleshooting for over 200 clients for technology and application support

• Specialized in practice management software for insurance billing and scheduling, earning “Allscripts SPOT” award

J. William Fulbright Foundation, Istanbul, Turkey September 2010 - June 2011

Fulbright Fellow

• Analyzed US firms, including the Fortune 500, through writing, editing, and administering publications, events, and

services at the American Business Forum of Turkey, including the administration of amchamturkey.org

• Examined operation models and plans for social enterprises, interviewing 40 public and private sector thought-leaders

Flux Collection, LLC, Chicago, IL February 2008 - May 2010

Co-Founder and Chief Executive Officer

• Managed 7 artists and 20 contractors, conducting strategy, market and supply analysis, and drafted licensing agreements

• Budgeted and Modeled pro forma balance sheet, income and cash flow financial statements; securing $75,000

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ACTIVITIES

Center for Healthcare Innovation, Chicago, IL, USA April 2009 - Present

Fellow

• Co-Created “chisite.org,”“pharmathought.com” blog, and led 50% annual growth, cumulating membership to over 400

• Facilitated relations for sponsorship, coverage, and participation, including organizations: US China Chamber of

Commerce, Action For India, Microsoft, GE, Blue Cross Blue Shield Association, and Pfizer

• Planned best-practices forums, with over 200 global representatives in pharma, biotech, medical devices, and nanotech

Fulbright Association North Carolina Chapter, Board Member May 2013- Present

Alpha Kappa Psi Triangle Alumni Chapter, Executive Vice President November 2012 - Present

Collegiate Entrepreneurs Organization (CEO), President October 2008 - April 2010

• Directed chapter reactivation and consulted over 20 entrepreneurs on venture strategies

• Launched workshops of distinguished speakers with over 8 officers and 75 members

EDUCATION

Koc University, Graduate School of Business, Istanbul, Turkey Fulbright Researcher July 2011

University of Illinois at Chicago, College of Business Administration August 2010

GPA: 3.8/4.0 College Honors, Magna cum Laude Major: Finance (High

Distinction)

HONORS

• Marshall Scholarship Midwest Interview Finalist 2011

• UIC College of Business Administration Scholarship 2010

• College Entrepreneur of the Year, Top 5 National Finalist by Entrepreneur Magazine 2009

• Alpha Kappa Psi Academy Fellowship & Scholarship 2009

• Caterpillar Inc. Award for Honors College Research 2009

• Asian American Institute Impact Fellowship 2009

• Winner of Concept2Venture University Business Plan Competition 2009

• Chancellor's Student Service and Leadership Award 2009 & 2010

Basic Languages: Basic Language Skills: French, Urdu-Hindi, Turkish, and Malay

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