Customer Service Sales

LATORI TONEY

** *********** ** ****** *******, GA 30127 ******.*****@*****.*** Mobile Phone 571-***-****

CAREER SUMMARY

• Over two years of experience working in retail sales and customer service environments.

• Maintain excellent customer service skills and a proven record as a top performer.

• Skilled in areas of order processing, inventory control, and cashier management.

• Hardworking, energetic, and reliable; recognized for assuming additional responsibilities.

EMPLOYMENT

Walmart, Washington DC October 2013 to Present

Cashier

• Greeted Customers with professionalism

• Processed payments by cash, credit card and automatic debit

• Wrapped and placed purchased goods in bags

• Highly skilled in using the cash register system

• In-depth knowledge of handling returns and exchange of goods

• Thorough understanding of counting the money is in register at the each shift

• Always keep assigned work area neat and tidy

Army National Guard – Washington DC May 2013 to Present

Unit Supply Specialist/Logistics E-2

• Procedures for shipping, receiving, storing and issuing stock

• Stock control and accounting procedures

• Procedures for handling medical and food supplies

• Movement, storage and maintenance of ammunition

• Make sure the correct forms are issued, filled out correctly and accounted for

Rainbow Clothing Store, Washington DC January 2012 to November 2012

Shift Leader/Key Holder

• Opened and closed the store

• Made bank deposits

• Managed a work team of 5 or more employees

• Kept detailed records of department and retail establishments.

• Dealt with discounts, coupons, returns, bills, and credit and debit cards and cash payment.

• Apply superior customer service and care to ensure customer satisfaction

Safeway, Alexandria VA November 2010 to November 2011

Cashier

• Handled all customer requests and inquiries

• Handled cash tender

• Memorized fruit, vegetables and bakery codes

• Welcomed all customers in a friendly manner

• Performed stock and recovery of sales floors items to ensure product availability

EDUCATION

Mount Vernon High, 2006-2010 Alexandria, Virginia

NOVA College Medical Campus, 2011 Springfield, Virginia

• Certified Nursing Assistant

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