Customer Service, excellent communication, proficient w/microsoft word

MICHELLE M. SINGER

***** ****** **** **., ********, IL 60441 ~ ***************@*****.*** ~ 708-***-****

EDUCATION

Bachelor of Arts Expected: December 2014

Lewis University, Romeoville, IL GPA: 3.2/4.0

Major: Social Work

Associates of Sciences May 2011

Moraine Valley Community College, Palos Hills, IL GPA: 2.8/4.0

WORK EXPERIENCE

Assistant Manager

Pop’s Italian Beef and Sausage, Orland Park, IL September 2013- December 2013

Pop’s Italian Beef and Sausage, Lockport, IL August 2011- September 2013

• Train new employees

• Assist customers with their selections

• Operate and balance cash drawer

• Resolve customer complaints to ensure satisfaction

• Given set of keys and codes to the alarm system and money safes

Cashier

Pop’s Italian Beef and Sausage, Mount Greenwood, IL June 2008- August 2011

Pop’s Italian Beef and Sausage, Palos Heights, IL March 2006- June 2008

• Welcomed guests

• Took orders and answered questions

• Operate and balance cash drawer

HONORS AND AWARDS

• Dean’s List, Lewis University, three semesters

• Recipient, Christian Brothers Scholarship for academic achievement,

2012- Present

• Honor Roll, Moraine Valley Community College, June 2009-June 2011

COMPUTER SKILLS

• Proficient in Microsoft Word and PowerPoint

• Proficient in major social media outlets including Facebook and Twitter

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