Sales Manager

Vladimir Vukovic

**** *. ********

Chicago, Illinois 60659

(347) 608- 9958

e: *****************@*****.***

EDUCATION

Bachelor of Business Administration, GPA 3.50 cum laude May 2013

Major: Management Minor: Economics

Mount Mercy University, Cedar Rapids, Iowa

Relevant classes: Financial and Managerial Accounting, Macro and Micro Economics, International Economics,

Statistics, Financial Management, Business Law I & II, Investments, Strategic Management, Money & Banking

HIGHLIGHTS OF QUALIFICATIONS

Strong interpersonal and communication skills

Proficient critical thinker with deep analytical abilities

International expertise and knowledge

Ability to work with both Windows and Mac operating systems

Mastery of Microsoft Office programs -Word, Excel, PowerPoint and Access

Demonstrated leadership skills in work experience, sports, and academics

Bi-lingual: Speaks Serbo-Croatian and English

WORK EXPERIENCE

The Home Depot, Chicago, IL October 2013- Present

Sales Associate at Department of Electrical Supply

Ability to satisfy customers by determining their needs and level of expertise

Learned to handle several customers at once

Gained knowledge about features and benefits of merchandise

Promoted services offered at the Special Services Desk, Tool Rental, and Pro Desk

Cooperated with other Associates when asked to help

Execution of daily stock maintenance

Discussed available options for customers

Decision maker on markdowns when necessary to satisfy customer

Checked daily, weekly, monthly sales reports

Obtained information of how a product stacks up to competition

Mount Mercy University, Cedar Rapids, Iowa September 2011- May 2013

Work Study Jobs at:

Manager in Facilities

Successfully organized and directed a group of five student employees to productively perform their

tasks and responsibilities

Successfully trained newcomers and maintained university campus

Assistant to Public Safety Officer

Worked to preserve peace and security on campus, and to maintain university vehicles

Patrolled an assigned area of university to observe automobiles, motorcycles, commercial vehicles

and other vehicles for parking violations

Milsped Logistics Company, Belgrade, Serbia June 2012- August 2012

Intern at Department of Finance

Helped review all customer contractual obligations to ensure revenue and sales were properly

recorded

Assisted the Director of Finance with analysis of financial reports and trends and communicated

outcomes to the Executive Director for future decision making

Reconciled and filed receipts and statements

Assisted in bank reconciliation and archiving all financial documents

Learned how each department interacts to impact business

Substituted for employees on vacation

Gained knowledge about economic impact of currency inconsistencies among EU countries

Flat Rate Moving Company, New York, NY May 2011- July 2011

Foreman and Supervisor

Leadership role, supervised a crew of five in the moving of furniture and equipment

Prepared estimates of moving costs by calculating the weight and volume of moving items

Scheduled daily workload and effectively managed time and manpower resulting in optimal

efficiency

Secured supplies, materials and equipment for daily projects

Instructed workers to protect their health and safety

Garrett College, McHenry MD September 2009- May 2011

Librarian assistant

Assisted professors and students in using all computers, printers, and software applicable to the

library/media center, and in locating and checking out books and materials

Maintained the physical appearance and order of the library

Student Government Association- Treasurer

Kept an accurate record of all money received and disbursed

Prepared monthly and annual budget and expense reports

Archived all receipts, bank statements and cancelled checks

World View International Club- President

Supported the members of the club to fulfill their personal goals by helping them adjust to American

culture

Recruited new members while organizing meetings and banquets for students and college staff

HONORS & AWARDS:

Mary Frances Ward Award- The highest honor given to a transfer student

Cum Laude- An award for academic excellence

Dean’s List- GPA higher than 3.5

Coach’s Player of the Year- during 2010-2011 men’s basketball season

Most Improved Player of the Year- during 2012-2013 men’s basketball season

NAIA Men’s Basketball National Championship Qualifier

ATHLETIC EXPERIENCE:

Basketball: Mount Mercy University (NAIA) 2011-2013

Garrett College (NJCAA) 2009-2011

Track & Field: Mount Mercy University (NAIA) 2011-2013

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