Elma Ramirez
Corpus Christi, Texas 78415
********@*****.***
Profile: Dedicated, customer -focused professional offering significant experience in self-
directed positions requiring effective support human resources, management and
administrative abilities. Proven interpersonal, communication and multitasking skills.
Work History:
2013/2013 Office & Payroll Manager PSA Healthcare
Responsible for full life-cycle payroll processing. Updates Payroll System
with New Hire, Term, Salary, Personal, and other information. Maintains
knowledge of legal requirements and government reporting regulations
affecting human resources and payroll functions and ensures policies,
procedures, and reporting are in compliance. Keeps records of benefit
plan participation such as insurance, 401k plan, personnel transactions
such as hires, promotions, transfers, performance reviews, and
terminations, and employee statistics for government reporting. Works
with managers and supervisors on approving timesheets and updates,
reviews and maintains related information for all Nature’s Best Employees
and temporary staff. Interacts with all departments to ensure accurate
payroll information is received in a timely manner. Prepares payroll
checks for distribution, including payroll stuffers, sorting and mailing.
Manages and enters all garnishments. Administers the benefit program
such as life, health, dental, vision and disability insurance, 401 (k),
vacation, sick leave, leave of absence and employee assistance. Assists
with annual Benefit Open Enrollment and Health Fairs. Reconciles invoices
and submits for payment. Conducts new hire orientations. Coordinated
work flow among five consultants and supervised three support staff
also manged all recuritng for nursing and ancillary positions. Prioritized
and delegated tasks, provided motivation and direction to create a
positive work environment and ensured accurate, on-time completion.
-Tracked office expenses and created monthly reports for senior
executive. Prepared invoices, Accounts Receivable/Payable and banking.
- Mediated conflicts among employees and between staff and
management, utilizing diplomacy and humor to resolve issues. -
Responded to client needs and provided additional support where
necessary Provided the required leadership, support and direction for
office initiatives and special projects. Helped the accounting
departments in generating staff payroll on a weekly basis . Monitored
the equipment used in the office and facilitated repair or replacement as
per requirement. Facilitated the management in completing general
formalities related to the patients such as insurance and medical reports
for all PDN and Therapy patients. Managed all patient insurance and
authorizations with insurance providers and admissions for new and
exsisting patients.
2010/ 2012 HR Generalist- Payroll Supervisor Alamo Hospice
Payroll administration, timekeeping and processing of payroll bi-weekly. Process all
garnishments and payroll taxes. Location management duties. Accounts payable manager, marketing, purchasing all DME and intake duties as needed. All phases of the on-
boarding process of new staff; including targeted recruitment, screening, interviewing,
implementation of assessment tests, preparation of offer letters, oversight of employment
forms. Orientation of new staff including detailed trainings in protocol and policy
compliance proactive consistent policy enforcement utilizing progressive disciplinary
actions. Terminations Problem resolution/response to employee relation issues such as
employee complaints, harassment allegations management level compliance with HR
policies, procedures, laws, standards and government regulations. Supervisory staff
trainings in relations/communication/supervision. TWC claim responses and appeal
hearings. Tracking and analysis of turnover, retention & employee tenure. Tracking and
preparation of detailed, evaluations and employee evaluations. Oversight of pay raises
and implementation of pay differentials and bonuses. Strategic planning/action for
minimization of hour losses due to absenteeism. Report to COO. Ensure 100%
compliance in all HR areas (benefits, FMLA, worker's comp. Determine benefits
strategy and administration of benefits. Hiring and screening of applicants. Educate and
enforce company policies. Resolving personnel issues and requests (including
administering disciplinary procedures, terminations and resolving disputes).
2009/2010 HR Generalist - Payroll Administrator Orthodontix, LTD
All phases of the on-boarding process of new staff: recruitment, screening,
interviewing, implementation of assessment tests, preparation of offer letters, oversight of
employment forms. Orientation of new staff including detailed trainings in protocol and
policy compliance proactive consistent policy enforcement utilizing progressive
disciplinary actions. Terminations Problem resolution/response to employee relation
issues such as employee complaints, harassment allegations management level
compliance with HR policies, procedures, laws, standards and government regulations.
Travel to several locations in TX and NM maintaining all HR duties for 7 locations. .
Electronically filed amd expedited all employee Payroll. Ability to address employee
issues and handle Confidential issues when needed. Performed secretarial functions
including preparing attendance reports, expense reports, spreadsheets, Power Point
presentations, correspondence, and safety reports.
2007/2009 Human Resource Specialist CHRISTUS SPOHN Health System
Administers CHRISTUS Spohn Health System's Human Resources Compliance
Programs to include Joint Commission, performance evaluation process, and job specific
licensure/certification requirements. Partner with Occupational Medicine to monitor PPD
compliance. Managed the System's credentialing process for Physician Sponsored Health
Care Professionals, also responsible for administering the System's FMLA / LOA
process. Cross trained in benefits administration. Responsible for partnering with the HR
team to accomplish department goals.
Meditech, Kronos, HRIS
Recuriting, Policy Design & Administration
Harassment / EEO Compliance
Employee Relations
1999/ 2007 HR Manager / Co-Owner Stream House Leveling
Supervised all purchasing of material for company, AP/AR, issued PO and expedited all
billing for company. Provided support to General Manager in implementing employee
policies and regulations. Maintained and edited all employee files using the HRIS system.
Processed and expedited all company payrolls. Electronically filed all employee taxes for
payroll. Ability to address employee issues and handle Confidential issues when needed.
Performed secretarial functions including preparing attendance reports, expense reports,
spreadsheets, Power Point presentations, correspondence, and safety reports.