Customer Service Medical Assistant
Resume:
Delores Jackson
*** *. **** **. ****** City, MO *4108
Telephone: 816-***-****
Email: *****************@*****.***
Objective
To begin my career as a talented and dedicated team player that is capable of delivering dependable
and details oriented work to promote productivity within the work setting.
Experience
Shor-Line- Shipping Clerk Kansas City, KS July 2013 – Current
• Correctly pull customer’s order based on correct part number
• Accurately scan all serial numbers to customer’s order
• Stage orders for LTL or International Shipments
• “Pro” all LTL shipment based on the Freight Line used
• Determine the number of pieces and skids on a Bill of Lading
• Determine which freight line will be used for LTL orders using Smart Freight
• Print customer’s order based on date and production
• Box all Small Freight to minimize shipping damage
• Ability to use Fed-Ex small freight system
• Constantly using dolly to move around boxed weighing 50lbs or more
• Use Microsoft Excel, Word, and Outlook for communication and Fright Billing
• MUST be able to withstand extremely cold or hot weather
Thermo Fisher Scientific-Inspector/Packer Lenexa, KS Feb. 2013 - July 2013 (Seasonal)
• Inspect and remove product for any dispensing errors
• Remove required amount for company to QC the product
• Must fix all machines of any product jams or mechanical errors
• Count and verify the amount of product leaving the line
• Label all product coming off the line
• Box product based on the customer request
• Must place customer order on a palate with correct product and lot number
• Avoid contamination of all product
• Must be able to work only 10 hour shifts
• Must follow rules and regulations for FDA and OSHA
Home Depot-Cashier Kansas City, MO Oct. 2008 - Current
• Accurate and persistent accounting skills
• Outstanding customer service
• Ability to multitask
• Work under pressure
• Fast and efficient checkout
World’s of Fun Ambassador Kansas City, MO Mar.2008-Oct.2008 (Seasonal)
• Accurate and persistent accounting skills
• Outstanding customer service
• Ability to multitask
• Work under pressure
• Fast and efficient checkout
• Follow rules and regulation of OSHA guidelines
Education
Concorde Career Institute AAMA Accredited Medical Assistant Program
Medical Assistant Certificate-Kansas City, MO Graduation October 2010
CPR Certified HIPAA Certificate Anatomy & Physiology
Vital Signs AED Certified WBC/RBC
Minor Surgery Keyboard/Typing (40wpm)
Instrument Sterilization Taking EKGs Injections
Pharmacology HCT/HGB MediSoft
ICD and CPT Codes Urinalysis Casting
Customer Service Medical Terminology Phlebotomy
Penn Valley Community College
Credit Hours- Kansas City, MO Pursuing Associates of Science-Forensics
Northeast High School
High School Diploma- Kansas City, MO Graduation May 2008
References
Adrena Lee
Front-End Supervisor
Home Depot
Kansas City, MO 64111
816-***-**** ext. 550
Tempestt Brown
Customer Service Representative
NCO Financial
Overland Park, KS 66219
Tiffany Clark
Social Services Case Worker
The City of Kansas City, Missouri
Kansas City, MO 64106
LeAnthony Harvey
Plumbing Associate
Home Depot
Kansas City, MO 64111
816-***-**** ext. 526
Contact this candidate