High School Manager

Giovanni Montero

Student, Father, Spiritual, Music Writer, Food fanatic

** *. ***** **. - *********, CT 06706

*************@*****.*** - 203-***-**** 203-***-****

All my work experience involves me being in charge of my own group when working and my ability in the future

to run a successful business.

WORK EXPERIENCE

mShift Manager/Cashier

mc donalds - Waterbury, CT - March 2011 to August 2013

Responsibilities

•Time punches adjustments

•inventory sheets

•bank deposits

•prep. for inspections by cleaning, temperature follow-ups (food and grill)n and etc.

•schedule adjustments

•consequence follow ups with employees (write ups, suspensions, and firing)

Accomplishments

I passed all my inspections by 100%, started from crew to manager in only one month, increased profits by

advertising and hands on approach to customers, gained my regional managers trust and loyalty, and my

original crew has yet to be dismantled at the restaurant.

Skills Used

*simple math

*trust

*leadership

*cleanliness

*hygiene

*discipline

*vocabulary

*very organized (never will lose anything)

Shipping and Receiving Specialist

Macy's © Retail Store - Waterbury, CT - November 2007 to February 2011

Responsibilities

* inventory counts

*truck orders

*damaged goods turns and cooperation with security on write offs sheets

*payroll

*department work schedules

*supervise storeroom and receiving staff

* work with sales teams sales quota to efficiently order needed materials

Skills Used

* leadership

* strategy

* teamwork

* eagle's eye view when supervising

* efficiency

* reliability

* assertiveness

Dishwasher/Host/Server/Waiter/Banquet Coordinator/Line Cook

Senor Panchos - Prospect, CT - October 2006 to February 2010

Responsibilities

*rehearsing recipes with prep cooks for the day

*inspecting stocked materials (food, spices, alcohol, and etc.) for dates, quality, and ordering purposes

*temperature setting adjustments in freezer, fridge, and dry storage to keep food quality at its finest

*communicating with fellow staff to provide instructions on how to promote a great customer relationships with

our regulars as well as the new

*allowing the host to speak to me via walkie talkie while in the kitchen to get orders ready efficiently

*Promoting good hygiene with kitchen staff and hand washing every five minutes

Skills Used

* leadership

* strategy

* teamwork

* eagle's eye view when supervising

* efficiency

* reliability

* assertiveness

Shift Leader

Dunkin' Donuts - Waterbury, CT - September 2005 to October 2006

Responsibilities

*Drawer cash outs

*re-stock and trucks order for next day shifts

*inventory counts

*interact with regular customers

*instruct staff to perform daily/shift duties (hygiene practices, restaurant maintenance, and etc.)

*disciplinary conflict follow ups

*discuss quotas, sales pitches, and advertising opportunities

Accomplishments

I got promoted within a month of working there to the third ranking position and my shift accumulated the most

tips because of my shared ability to promote a customer friendly environment.

Skills Used

*leadership

*rewarding shift employees for great customers service to establish respect within the business

*providing the employees with great training even out of work if they were dedicated

*rewarding staff for reliability and recommending those with the trait for promotions

EDUCATION

high school diploma in business prep.

crosby high school - Waterbury, CT

2007

SKILLS

Inventory Management, Supervisor Experience, Leadership training from High School Army jrotc

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