Doreen Chabral

Canton, GA

acbn57@r.postjobfree.com - 678-***-****

WORK EXPERIENCE

Receptionist

City of Woodstock - Woodstock, GA - May 2005 to May 2012

Responsibilities

Provided excellent customer service to the public. Directed calls to the appropriate individuals and

departments. Greeted and directed the customers. Communicated with vendors regarding back order

availability, future inventory and special orders. Entered data into computer system. Investigated and resolved

customer inquires and complaints in a timely and empathic manner. Maintained detailed administrative

and procedural processes that reduced redundancy and improved accuracy and efficiency to achieve

organizational objectives.

Skills Used

Data Entry

Microsoft Office

Customer Service

Attention to detail

Multiple-line Telephone Reception

Data Entry Operator/ Specimen Processor

World Wide Clinical Trials - Kennesaw, GA - January 1991 to June 2001

Responsibilities

Maintained and filed medical records. Documented and reported abnormal results to nursing staff. Organized,

verified and charted patient laboratory reports. Accessioned lab specimens for processing and testing. Entered

patient clinical data into computer system.

Accomplishments

During this time working as a team, I was involved with key projects which resulted in prescription drugs going

to market.

Skills Used

Data Entry

Medical Terminology

Filing

Clerical and organizational skills

EDUCATION

M.O.A. Diploma in Medical Office Assistant

The New York School for Medical and Dental Assistants - Forest Hills, NY

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